Branch Manager (Vancouver Thurlow branch)

SIXT

$75K — $115K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience, with required years in sales and supervisory role
  • Minimum 3 years experience in sales and customer service, with supervisory roles
  • Strong communication skills; bilingualism is a plus
  • Highly organized with excellent customer service abilities
  • Must be 21+ years old, possess valid Provincial driver’s license with a clean record
  • Authorized to work in Canada without sponsorship

Responsibilities

  • Drive branch revenue and profitability through effective budget management
  • Lead and mentor a team of Management Trainees and Rental Sales Agents
  • Collaborate with Talent team to recruit and coach new team members
  • Oversee vehicle fleet management and ensure operational efficiency
  • Cultivate a customer-first culture while resolving complaints

Benefits

  • Paid vacation days for work-life balance
  • Comprehensive healthcare and life insurance coverage
  • Performance-based bonus plan
  • Free uniform provided to maintain professionalism
  • Exclusive rental benefits for employees and family members
  • Employee Assistance Program for personal support
Full Job Description
Job Description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a salary of $75,000 plus an annual bonus incentive at $40,000!

YOUR ROLE AT SIXT
  • You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
  • You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
  • You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
  • You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
  • You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes


YOUR SKILLS MATTER
  • Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) of relevant experience
  • Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
  • Organization and Customer Service You are highly organized and have excellent customer service skills
  • Work Authorization You must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future
  • Age and License You must be 21 years of age or older, must hold a valid Provincial driver's licence with a clean driving record


WHAT WE OFFER
  • Paid Time Off Enjoy paid vacation days to maintain a healthy work-life balance
  • Comprehensive Healthcare & Life Insurance Access medical, dental, and vision coverage, along with life insurance for added security
  • Bonus Plan Benefit from a performance-based bonus plan to reward your achievements
  • Uniform Provided Receive a full uniform at no cost to maintain a professional appearance
  • Exclusive Rental Benefits Take advantage of special rental rates for employees, with additional perks for family members
  • Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed


Qualifications

Additional Information

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