McQuay International

Branch Manager

McQuay International • $80K — $95K *
Stamford, CT 06902In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in sales management or branch operations
  • Strong leadership and personnel management skills
  • Proficient in financial management and reporting
  • Experience with warehouse operations and safety compliance
  • Excellent customer service and conflict resolution abilities

Responsibilities

  • Collaborate with executives to set and communicate sales targets
  • Motivate and manage branch team to achieve sales goals
  • Supervise sales and operational staff across various functions
  • Organize staff meetings to align on objectives and encourage feedback
  • Develop employee schedules and oversee efficient task delegation
  • Identify training needs and coordinate skill development for staff
  • Ensure warehouse safety and compliance with regulations

Benefits

  • Comprehensive health insurance coverage
  • Retirement savings plan with employer matching
  • Opportunities for professional development and training
  • Paid time off and holiday benefits
  • Performance-based incentives or bonuses
Full Job Description
Key responsibilities and accountabilities:
  • Branch Sales and Financial Management
    • Work closely with COO and other executives to determine sales targets
    • Ensure branch staff is aware of sales targets and review progress toward these goals with staff on a quarterly basis
    • Manage and motivate branch staff to meet and strive to exceed sales goals
    • Track branch finances to manage expenses
  • Personnel Management
    • Supervise branch personnel in sales, service, warehouse, delivery, shipping and receiving, inventory-taking, and branch support functions
    • Conduct regular staff meetings to
      • Communicate objectives and goals
      • Foster open communication flow
      • Encourage employee suggestions and comments
    • Plan and prepare branch staff schedules by assigning employees specific duties to ensure effective utilization of personnel
    • Continually review employee skill and knowledge levels
      • Identify areas which need improvement and coordinate training efforts
    • Conduct timely and objective performance evaluations
    • Administer disciplinary process within the branch, including counseling, dispensing oral and written warnings, suspensions, and terminations
  • Branch and Warehouse Operations
    • Coordinate the daily warehouse staffing and activities, including:
      • Shipping
      • Receiving
      • Sanitation
      • Inventory control
    • Participate in the development of branch performance standards with regard to:
      • Operating loss control
      • Compliance with corporate policies and procedures
    • Oversee warehouse safety programs to ensure a safe, clean workplace for employees
      • Ensure that warehouse personnel have safe, efficient equipment in order to perform stocking, distribution and delivery functions
        • Maintain warehouse equipment through preventative maintenance programs
        • Ensure all necessary repairs are performed
      • Ensure compliance with OSHA, local, and state regulations
  • Customer Service
    • Lead branch staff in achieving and maintaining a professional and positive rapport with customers by providing the best possible service
    • Review and resolve customer issues and complaints regarding service, products, or personnel
    • Gauge customer preferences to help determine the focus of sales efforts
  • Communication and Reporting
    • Complete all required reports in a timely and professional manner, including:
      • BMAR Reports
      • Refrigerant Inventory Reports
      • Copper Inventory Reports
    • Attend company-wide team meetings to collaborate with other department members, and to exchange product and sales information

Pay Range: $80,000-95,000

About McQuay International

McQuay International is a manufacturer of HVAC equipment and solutions. The company was founded in 1933 and is headquartered in Minneapolis, Minnesota. McQuay International offers a range of products including air conditioning units, chillers, and air handling units. The company has operations in North America, Europe, and Asia. McQuay International is a subsidiary of Daikin Industries, Ltd.
Learn more about McQuay International
Size
1,000 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

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