Branch Manager

Homans Associates

$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; college degree preferred.
  • 3-5 years of HVAC industry experience.
  • Strong computer skills, particularly in Microsoft applications.
  • Excellent customer service orientation.
  • Proven leadership and coaching abilities.
  • Sales driven with a knack for motivating teams.
  • Prior forklift certification preferred.

Responsibilities

  • Manage daily operations to meet sales and profitability goals.
  • Ensure top-tier customer service standards are maintained.
  • Collaborate with local sales teams to drive store traffic and gather dealer feedback.
  • Recruit, train, and manage the performance of direct reports.
  • Maintain accurate inventory and protect company assets.
  • Delegate tasks related to merchandise organization and store cleanliness.
  • Ensure compliance with SOX key controls.

Benefits

  • Dynamic work environment in a fast-paced retail setting.
  • Opportunities for skill development and career advancement.
  • Supportive team-oriented workplace focused on collaboration.
  • Access to training and resources for personal and professional growth.
  • Commitment to safety and environmental health standards.
Full Job Description
We currently have an exciting career opportunity for a Branch Manager in Edison, NJ. There is no relocation assistance for this position. The Branch Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Branch Manager is ultimately responsible for growing sales and profitability in his/her branch. **Job Responsibilities** • Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership. • Implement and maintain the highest level of customer service in the industry. • Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts. • Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates. • Maintain inventory accuracy and ensure all company assets are protected from theft or damage • Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must. • Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products. • Full compliance with all SOX key controls • Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support. **Education** • High School diploma required. College degree preferred. **Qualifications** • Ability to work well in a fast-paced retail store environment • At least 3-5 years HVAC industry knowledge/experience • Strong computer skills are essential, computer proficiency with Microsoft applications • Heightened focus on providing excellent customer service • Proven leadership and coaching abilities • Must be sales driven with the ability to lead and motivate sales and operational staff • Prior Forklift certification preferred. • Strong commitment to EH&S rules and procedures. #IND1

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