Branch Manager

Axis Portable Air LLC

$75K — $90K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in operations or branch management, preferably in HVAC or service sectors.
  • Strong scheduling and resource allocation skills to meet expectations.
  • Proven leadership ability to enhance team performance and resolve conflicts.
  • Technical familiarity with HVAC systems is a plus.
  • Excellent communication and customer relationship management skills.
  • Highly organized with exceptional multitasking capabilities.
  • Proficient in Microsoft Office and operational software.

Responsibilities

  • Oversee daily operations ensuring efficient dispatch and service coordination.
  • Manage branch equipment and fleet for optimal readiness and maintenance.
  • Lead team hiring, training, and professional development initiatives.
  • Enforce safety protocols and conduct regular training to maintain workplace safety.
  • Maintain financial accountability for branch performance, including vendor relations and inventory management.

Benefits

  • Annual profit-sharing through a Team Ownership Program, earning up to $10,000.
  • Incentive programs rewarding increased workload and effort during peak times.
  • Clear paths for career advancement with rapid company growth (5 to 35 branches planned by 2025).
  • Comprehensive health benefits covering 100% of premiums for employees .
  • 401(K) plan with company match up to 5% from day one.
  • Guaranteed $50,000 in company-paid life insurance.
Full Job Description
Job Type: Full Time, Salary + Annual Performance Bonus
PayRange: $ 75,000 - $90,000 + up to $20,000 Bonus + Black Ford F-150 & Gas Card

What You'll Do:

  • Oversee Daily Operations - Lead all day-to-day branch activities, including working closely with the Client Experience Team for dispatch schedules and coordinating service calls to ensure operational efficiency. Success will not only be measured by a safe working environment but also by the branch culture, morale, and professional development you create within the team.
  • Equipment & Fleet Readiness - Manage branch equipment and fleet (both equipment and vehicles). Ensure everything is properly maintained, job-ready, and available when needed.
  • Team Leadership and Culture - You will have responsibility for hiring, training, and developing your local branch team. A Branch Manager will build the company's expected culture with a servant-leadership mindset, setting the standard by working alongside the branch team.
  • Safety and Compliance - Create and maintain a safe working environment by enforcing safety protocols and leading weekly safety training.
  • Financial Performance - Take full responsibility for the financial performance of the branch. Manage local vendor relationships and purchase orders. Oversee equipment transfers, ensure inventory accuracy, and issue and receive POs on the company's behalf. Maintain a financially and operationally sound branch at all times to better serve our customers and our team.


What It Takes:

  • Experience - 3+ years of experience in operations, branch management, or a leadership role in HVAC, mechanical, or service-based industries.
  • Dispatch and Scheduling Skills - Proven ability to manage scheduling and resource allocation to meet customer demands and team productivity goals.
  • Leadership Skills - Proven ability to lead a team, resolve conflicts, and drive performance.
  • Technical Knowledge - Familiarity with HVAC or mechanical equipment is a plus.
  • Customer Service Skills - Strong communication, problem-solving, and customer relationship skills.
  • Organizational Skills - Highly detail-oriented and expert multi-tasker.
  • Tech Proficiency - Proficiency in Microsoft Office and operational software.
  • Safety Focus - Understanding of safety regulations and compliance.
  • Clean Driving Record - Valid driver's license with a clean 5-year driving history.
  • DOT Medical Card: The ability to obtain and maintain a DOT medical card.


When & Where You'll Work

  • Branch-Based - Primarily based at the branch, but travel may be required for regional support and training.
  • Customer-Facing - Support the local sales staff as an additional leader in the market to ensure customer satisfaction and strengthen client relationships.
  • The Field - At times, especially during peak season, you will be called upon to work alongside your team in the field to ensure customer demands are met and schedules are kept.
  • Set Schedule with 24/7 Availability - You'll have a regular schedule, but on-call shifts - including nights, weekends, and holidays - will be required. As the Branch Manager, you are the last line of defense in ensuring customer needs are always met - even if that means stepping in yourself to get the job done.
  • Peak Season Demand - Expect increased workload during peak seasons and weather-related emergencies.


  • You Can Be an Owner: Each year you will receive $10,000 in annual profit units through our Team Ownership Program-when Axis wins, you win.
  • Hard Work Is Rewarded: The busier we are, the more you earn through various incentive programs. If you're looking for a place where your work ethic is truly recognized, you've found it.
  • You Can Grow With Us: In 2022, Axis had 5 branches and 5 management roles. In 2025, it has 35 branches and 60 management positions-explosive growth with no end in sight. We're redefining what's available for those who work hard and are a great teammate to those around them. Join us, and you'll find clear career paths, a dynamic culture, and real advancement opportunities-whether you aim to lead a team, manage a branch, try a new department/role, or even relocate to another Axis office across the US. Add shared monthly bonuses and a culture that celebrates your hard work, and the question isn't if you'll grow, but how far. We are growing. Will you grow with us?
  • You're Guaranteed Top-Tier Benefits: At Axis, we prioritize the well-being of you and your family by covering 100% of the monthly premiums for full-time employees' medical, dental, vision, and short-term disability insurance. To ensure affordability, we also cap the monthly premium costs for employees requiring dependent or family coverage. You'll start with 2 weeks of paid time off annually, which increases with your tenure. You will also be eligible to participate in our 401(K) plan from day one, with the company matching up to 5% of your contributions. Additionally, we provide $50,000 in company-paid life insurance.

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