Job Number: J0726-0492
Posting Date: September 24, 2026
Closing Date: October 2, 2026
Job Title: Branch Head 2 / Department Head (Repost)
Branch/Department: Thorncliffe
Division: Branch Operations & Customer Experience
Employment Type: Temporary Full Time
Status: Full-Time
Hours per week: 35
# of Open Positions: 1
Salary: $92,783.60 - $104,850.20/Year
Pay Band: PE211
New vacancy: No
Specific Position Information: The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.
Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19): 35 hours per week. Evenings and Saturdays required.
Expected end date: September 3, 2027
Job Summary:To administer the delivery of public library service in an identified branch or department in accordance with system service plans and performance measures
Duties:Under the general direction of the designated supervisor, the position is responsible for:
Leadership Functions: - participating in area management as an area team member to coordinate area service delivery, resource allocation and scheduling the operation of a neighbourhood branch or department and implementation of annual or long term objectives as defined by/in accordance with system and area service plans
- circulation, information, programming and marketing functions in the branch or department
- establishing branch or department priorities and objectives in accordance with system and area service plans and objectives
- participating in the implementation and evaluation of programs and services in a branch or department to ensure they meet customer needs, are cost effective and support the strategic agenda
- monitoring and reporting on customer needs related to collections
- directing staff including setting performance standards, providing verbal input to performance appraisals, hiring pages and/or volunteers
- the implementation of the health and safety program and the security plan
- representing the library to the customer and responding to customer concerns
- merchandising collections
- ensuring that staff are informed of plans, projects and procedures and ensuring that staff input and concerns are communicated effectively
- ensuring accurate and timely records are maintained according to system requirements participating in implementing training programs
Service Functions: - participating in branch/department and system collection development (recommending selection and weeding)
- providing information services and participating in the development of information tools at the system level
- participating in community outreach planning
- conducting and evaluating individual programs and events
Qualifications: - Graduate degree in Library or Information Science from an accredited institution or equivalent education, Minimum of three professional (3) years public library experience, including a minimum of two (2) years with leadership responsibility
- Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service
- Proven ability to lead and to supervise staff
- Proven ability to plan and organize work and to solve problems
- Excellent verbal and written skills
- Professional skills including customer service and collections
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