American Red Cross

Blood Collections Team Supervisor (Fixed Site)

American Red Cross$60K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or combination of education and relevant experience (4-8 years)
  • Minimum two years of supervisory or leadership experience
  • Customer service experience with effective communication skills
  • Ability to work a variable schedule, including early mornings, late nights, weekends, and holidays
  • Current, valid driver's license with a good driving record
  • Physical capability to lift heavy weights and adapt to irregular hours
  • Basic computer skills and proficiency in Microsoft Office

Responsibilities

  • Supervise blood collection staff, including training and performance management
  • Drive efforts for results while respecting customer service standards
  • Connect personally with donors and help them understand the value of their contributions
  • Foster a friendly and supportive environment for team collaboration
  • Encourage donor retention through positive experiences

Benefits

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • Starting PTO of 15 days annually, adjusted for job type and tenure
  • 11 paid holidays, including six core and five floating holidays
  • 401K with up to 6% company match
  • Paid Family Leave
  • Employee Assistance programs
  • Short and Long Term Disability Insurance
  • Service Awards and recognition programs
Full Job Description
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Job Description:

When you choose to be a force for good, you9ll have mentors who empower your growth along a purposeful career path. You align your life9s work with an ongoing mission that9s bigger than all of us. As you care for others, you9re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW (Job Overview):

When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.

The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation9s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
  • Supervise blood collection staff at our Donor Center, including training and performance
  • Drive for results and to serve others with a high level of respect for customer service
  • Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
  • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again


Standard Schedule (Charlottesville, Virginia):
  • To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
  • Schedule is provided two to three weeks in advance


Pay Information:
  • The salary range for this position is 60,200.00 - 80,300.00 - 100,400.00 annually


WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
  • Bachelor9s degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
  • Minimum two years of supervisory/leadership experience
  • Customer service experience and effective verbal communication skills are required.
  • Ability to work a variable schedule including early mornings, late nights, weekends, and holidays.
  • A current, valid driver9s license with a good driving record is required.
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
  • Basic computer skills are required. Must be proficient with Microsoft office applications.


WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
  • Prior apheresis or dialysis experience
  • Prior leadership experience exceeding 2 years in a healthcare setting


BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% company match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition


Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!

About American Red Cross

The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education inside the United States. It is the designated US affiliate of the International Federation of Red Cross and Red Crescent Societies. The organization was founded in 1881 and is headquartered in Washington, D.C.
Learn more about American Red Cross
Size
20,000 employees
Industry
Founded
1881

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