What you will do- Lead, coach, and support a team of billing professionals to ensure high performance and accountability
- Act as the primary escalation point for complex billing inquiries
- Resolve customer issues in a timely, professional, and customer-focused manner
- Build and maintain strong relationships with key customers, including those with ongoing billing inquiries
- Oversee the end-to-end billing process to ensure timely and accurate invoice generation and distribution
- Review billing outputs to identify discrepancies or potential issues
- Proactively resolve billing concerns to minimize downstream impact
- Support broader month-end close activities in collaboration with the Finance team
Candidate Profile- 5 years of billing experience; 1 - 2 years of management experience
- Degree in Finance or Accounting or in a related field
- Critical thinking and sound decision-making skills
- Strong communication skills (verbal and written)
- Leadership skills & Management experience
- Excel skills: creating and reading reports, basic formulas, pivot tables, vlookups, count ifs, etc
- Word and PowerPoint knowledge
- Salesforce experience would be nice but not required
$90,000 - $110,000 a year
