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This position is on-site #LI-Onsite

Do you have a passion for customers, their occasions and beverage alcohol? In this LCBO store leadership role, and reporting to the Store Manager, you'll build a robust store team. Every day you'll drive store results and champion responsible retailing.

Come join the LCBO team!

The Role

• You will deliver remarkable experiences as the trusted destination for the world's wines, beers and spirits.

• You will drive the customer experience in store by developing a customer-first team mentality in the store's operation and program execution.

• You will mentor and coach a diverse store team to achieve key store objectives.

• You will lead all operational responsibilities at the store including budgeting, scheduling, ordering, cycle counts, merchandising, inventory management

• You will uphold social responsibility practices including participation in local events and leading donation campaigns.

• You will oversee facilities management, resource protection, health & safety, WSIB, workplace accommodation, environmental issues and human resources.

About You!

• You are bilingual in English and French. You can speak French at the “oral advanced-minus” level.

• You have 5 years or more of retail experience in progressive roles such as Store Manager, Assistant Manager, Trainer, Departmental Manager, or District Manager.

• You bring a customer-centric attitude. You enjoy spending time on the store floor and encourage giving back in support of the community for the greater good.

• You enjoy providing feedback, empowering people, and mentoring in the moment. You are capable of magnificent execution in your store.

• You know your store numbers. You forecast and analyze sales and expenses. You build a plan to engage the team and grow the business.

• Your skills span customer service, inventory management, financial management, merchandising, retail sales and human resources.

• High school graduate or bring the equivalent experience.

• You are proficient with internet/intranet and computer applications including Microsoft Outlook, Word, Excel, web-based ordering and Workforce Management.

• Experience leading unionized employees is a bonus.

• A college diploma, certificate or university degree in business or retail management is a bonus.

• Flexible Schedule Required: You must be available to work a flexible schedule to support our retail operations. This includes scheduling primarily for evening and weekend shifts.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits

• Access to an Employee & Family Assistance Program

• Defined Benefit Pension

• Discounts on products and services via Workperks

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

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