Amgen Inc

Bilingual (FR/EN) Associate or Sr. Associate, Medical Information

Amgen Inc$80K — $110K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Bilingual in French and English is mandatory
  • MSc, PhD, PharmD, or MBiotech preferred
  • Experience in Medical or Drug Information is a plus
  • Strong organizational and interpersonal skills are essential
  • Attention to detail and time management skills are crucial
  • Experience in patient care is an advantage

Responsibilities

  • Answer and triage incoming inquiries to Amgen Medical Information
  • Provide medical information responses with high-quality customer service
  • Identify and report adverse events and product complaints promptly
  • Process medical information requests via multiple channels
  • Support Medical Information Product Champions with complex inquiries
  • Maintain up-to-date knowledge of policies, procedures, and regulatory requirements
  • Provide after-hours on-call support as needed

Benefits

  • Flexible commuting options available
  • Opportunities for professional growth and development
  • Support for work-life balance and well-being
  • Team-oriented work environment
  • Exposure to biopharmaceutical industry dynamics
Full Job Description
Career Category
Research
Job Description
Bilingual (FR/EN) Associate or Sr. Associate, Medical Information

Reports to: Senior Manager, Medical Information

Location: Mississauga Flexible Commuter

What you will do

Let's do this. Let's change the world. In this vital role you will answer and triage incoming inquiries to Amgen Medical Information.

  • Provides medical information responses for routine inquiries with high quality customer service and documents according to internal guidelines
  • Identifies and reports adverse events and product complaints within one business day
  • Processes medical information requests (e.g. fulfillment) via email, fax, and postal mail as per internal guidelines
  • Provides after-hours on call support as needed via department cell phone, this will rotate amongst the team
  • Supports Medical Information Product Champions with literature searches and complex inquiries
  • Maintains knowledge of policies and procedures including product knowledge, SOPs, protocols, GCPs, and all applicable regulatory requirements.
  • Performs other duties as assigned


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The organized professional we seek is a great communicator with these qualifications.

Basic Qualifications:

Bachelor's degree

AND

Must be able to work 9am-5pm Eastern Time

AND

Must be French/English Bilingual

Preferred Qualifications:
  • MSc, PhD, PharmD, MBiotech
  • Experience in Medical or Drug Information
  • Experience in the biopharmaceutical industry and/or strong knowledge of the pharmaceutical drug development process
  • Strong organizational and interpersonal skills
  • Attention to detail
  • Ability to balance multiple tasks
  • Demonstrated time management skills
  • Ability to work in a team environment and/or independently as needed
  • Practical experience in patient care
  • Outstanding computer and keyboarding skills (proficient in Microsoft Office)


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.

the salary for this position in Canada is 80K - 110K CAD.

Salary Range
82,029.25 CAD - 110,980.75 CAD

About Amgen Inc

Amgen is a biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases. The company is values-based and deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious diseases. They offer products for treating illness in the areas of oncology/hematology, cardiovascular, inflammation, bone health, nephrology, and neuroscience.

Amgen Inc Careers

Join the dynamic team at Amgen Inc, a biotechnology pioneer dedicated to discovering, developing, and delivering innovative human therapeutics. At Amgen, we offer more than just job opportunities; we invite you to be part of a culture of leadership, diversity, and innovation.

Work You’ll Do

At Amgen Inc, you will collaborate with some of the brightest minds in the industry, engaging in work that brings real solutions to patients worldwide. Our commitment to your career growth is evident in our professional development and leadership training programs designed to nurture your potential.

Innovate and Lead

Amgen Inc stands at the forefront of biotech innovation. Our team is constantly pushing the boundaries of science and technology. By joining us, you will contribute to a legacy of medical breakthroughs that improve the lives of millions.

Be Part of a Great Team

Amgen’s inclusive culture and commitment to diversity are integral to our success. We believe in empowering our employees with the skills and networking opportunities they need to thrive. Our team’s collaboration is the key to developing groundbreaking solutions.

Future-Proof Your Career

Amgen Inc offers a variety of career paths, from research and development to marketing and sales, providing near-limitless opportunities for advancement. Whether you are looking for a full-time position, an internship, or a leadership role, Amgen has a place for you. Our robust benefits package supports the well-being of our employees and their families, contributing to a fulfilling work-life balance.

Explore Job Opportunities

Discover the impact you can make with a career at Amgen Inc. We are hiring creative, curious, and motivated individuals ready to face challenges head-on. Explore our open positions that match your skills and interests.

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Interview and Resume Tips

Prepare for your future with Amgen Inc by utilizing our resources designed to enhance your interview skills and polish your resume. Our hiring process is designed to identify and attract professionals who are driven to make a difference.

Amgen Inc—Where Careers Grow

At Amgen Inc, we are committed to turning innovative science into value for patients. If you are passionate about joining a team that makes a difference, search Amgen jobs today and take the first step towards a fulfilling career.

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Join us at Amgen Inc, where your career can flourish in an environment of innovation, leadership, and growth.
Learn more about Amgen Inc
Size
24,200 employees
Market Cap
$141.2 billion
Industry
Net Income
$7.2 billion
Founded
1980
5 Year Trend
+2.5%
Revenue
$25.4 billion
NASDAQ

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