Framework

Kraken is looking for an experienced Bid Manager to play a key role in the growth of Kraken Flex across North America. As we scale in the US energy market, you'll take ownership of how we approach bids and proposals, helping turn complex technology and ideas into compelling stories that win utility business.

This is a highly autonomous, hands-on role at the centre of a growing team. You'll lead RFP and RFI responses from start to finish, bringing together stakeholders across business development, product, legal and delivery while building the processes and content that make us faster and more effective as we scale.

We're looking for someone with strong bid or proposal management experience who thrives in fast-moving, ambiguous environments. Energy experience is valuable, but exceptional proposal expertise, commercial judgement and the ability to navigate complex organisations matter most.

For the right person, this is an opportunity to join an early-stage North American team, have a real fingerprint on how Kraken grows, contribute to the energy transition, and potentially build and lead a team as the business expands.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

Where you'll fit in

Kraken is seeking a dynamic and experienced Bid Manager within the Kraken Flex team to drive the expansion of our platform in North America. This role is pivotal in supporting our business development efforts by developing compelling proposals, managing the bid process, and enabling sales through strategic initiatives and tools. The ideal candidate will have a deep understanding of the energy industry, particularly in the areas of Virtual Power Plants (VPPs) and Distributed Energy Resource Management Systems (DERMS).

What you'll own

• Your day to day will vary, but here's some insight into the types of things you'll be responsible for:
  Business Development Support
  
  • In preparation of RFP/RFI activities, meet with the utility's procurement team to ensure Kraken has access to the utility portal and all necessary documentation is in order.
  • Maintain and monitor procurement portals and websites to ensure timely responses and updates.
  • Work closely with the business development team to identify new market opportunities and develop strategies to capture them.
  • Conduct market research and analysis to stay informed about industry trends, competitive landscape, and emerging technologies.
  • Assist in the preparation of business cases and go-to-market strategies for new product launches and market expansions.
  
  Proposal Development
  
  • Act as a bridge between sales, product, and legal to craft compelling, accurate proposals that win business.
  • Lead the end-to-end proposal development process, including writing, editing, and coordinating with internal stakeholders to produce high-quality, compelling proposals.
  • Take ownership of the narrative story, including identifying win themes and strategy, collecting inputs from client accounts, technical product teams, and delivery to craft a customized solution.
  • Ensure the quality, accuracy, and competitiveness of the final deliverable, tailored to meet the specific needs and requirements of each client, reflecting Kraken's unique value propositions.
  • Develop and maintain a proposal library with standard templates, case studies, and key content to streamline the proposal creation process.
  
  Sales Enablement
  
  • Create and deliver sales enablement materials, including presentations, product sheets, and competitive analysis to support the sales team in engaging potential clients.
  • Collaborate with internal stakeholders to ensure client demos reflect the full value proposition and are geared towards the unique needs of Kraken's target market.
  
  Process Improvement
  
  • Continuously evaluate and improve the proposal development process to increase efficiency and effectiveness.
  • Track and report on bid performance metrics (e.g., win rate, turnaround time, content reuse), analyse win/loss outcomes and key trends, and drive continuous improvement initiatives.
  • Ensure the continuous management and regular updating of the proposal content library and all tender-related materials, maintaining accurate and up-to-date information about the company and its solutions, and synchronising content across internal platforms (e.g., NotebookLM, Steerlab, etc.) in collaboration with relevant stakeholders.

What you bring to the party

• Minimum of 5 years of experience in proposal management, sales enablement, or business development, preferably in the energy industry.
• Strong understanding of VPPs, DERMS, and DER technologies, including EVs, batteries, heat pumps, and smart thermostats.
• Exceptional writing, editing, and communication skills with a keen attention to detail.
• Proven ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with CRM and proposal management tools.
• Strong analytical and research skills, with the ability to translate complex concepts into compelling narratives.
• Highly collaborative, with excellent interpersonal skills and the ability to work effectively across departments.
• Self-motivated and proactive, with a passion for driving innovation and achieving results.
• Ability to travel intermittently.