Benefits Manager (U.S.)About the Role We're looking for an experienced and customer-focused Benefits Manager to lead the strategy, administration, and continuous improvement of our U.S. employee benefits programs. Reporting to the Director of Total Rewards, you'll play a critical role in delivering competitive, compliant, and employee-centric benefits that support our people and our business.
This is an opportunity for someone who enjoys balancing strategy with execution. You'll own day-to-day benefits operations while driving vendor performance, leveraging data to improve outcomes, and identifying innovative ways to enhance the employee experience.
What You'll DoBenefits Strategy & Program Management- Manage all U.S. health and welfare benefit programs, including medical, dental, vision, life insurance, disability, voluntary benefits, and leave programs.
- Administer retirement programs, including 401(k), and partner with plan providers to ensure effective governance and employee engagement.
- Evaluate market trends and benchmark programs to ensure our benefits remain competitive and aligned with company philosophy.
- Develop recommendations for new or enhanced benefits based on employee feedback, utilization, market data, and business needs.
- Manage annual Open Enrollment, including project planning, communications, systems readiness, testing, and employee support.
Vendor Management- Serve as the primary relationship manager for benefits brokers, insurance carriers, retirement providers, leave administrators, and other external partners.
- Lead vendor performance reviews and hold partners accountable to established service levels.
- Support annual renewals, RFPs, contract negotiations, and implementation of new programs or vendors.
Operations & Administration- Ensure accurate and timely administration of all benefit plans throughout the employee lifecycle.
- Partner closely with HR Operations, Payroll, Finance, and HRIS teams to maintain accurate data and seamless administration.
- Resolve complex employee benefits issues with professionalism, empathy, and urgency.
- Develop and maintain benefits policies, procedures, documentation, and governance practices.
Compliance & Risk Management- Ensure compliance with applicable federal and state regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, Section 125, and other applicable laws.
- Coordinate required filings, notices, audits, and annual compliance activities.
- Partner with Legal and external advisors to monitor legislative changes and recommend appropriate program updates.
Analytics & Continuous Improvement- Analyze utilization, participation, claims, and vendor performance data to identify trends and opportunities.
- Develop dashboards and reporting to support leadership decision-making.
- Continuously improve processes through automation, technology, and operational excellence.
- Partner with HRIS teams to optimize benefits administration systems and employee self-service capabilities.
What You'll Bring- Bachelor's degree in Human Resources, Business, Finance, or a related field, or equivalent experience.
- 5-8+ years of progressive experience managing U.S. employee benefits.
- Strong knowledge of health and welfare plans, retirement programs, leave administration, and applicable U.S. benefits regulations.
- Experience leading Open Enrollment from planning through execution.
- Demonstrated success managing benefits vendors, brokers, and carrier relationships.
- Strong analytical skills with experience using data to inform decisions and improve programs.
- Experience working with HRIS and benefits administration platforms such as Workday, ADP, UKG, Dayforce, or similar systems.
- Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously.
- Outstanding communication and relationship-building skills with the ability to explain complex benefits topics to diverse audiences.
- High attention to detail and commitment to delivering an exceptional employee experience.
Preferred Qualifications- CEBS, CBP, PHR, SHRM-CP, or similar professional certification.
- Experience supporting employees across multiple states.
- Experience participating in vendor selection, RFPs, and implementation projects.
- Experience working in a fast-growing technology, SaaS, fintech, or multinational organization.
Success in This Role Within your first year, you'll have:
- Delivered a seamless and engaging Open Enrollment experience.
- Built strong partnerships with our benefits vendors and internal stakeholders.
- Identified opportunities to improve benefits offerings while balancing employee experience and cost.
- Increased operational efficiency through process improvements and system optimization.
- Helped ensure our benefits programs remain competitive, compliant, and aligned with our Total Rewards strategy.
PERKS & BENEFITS - Medical, Dental & Vision Insurance
- 401K Plan with Match
- Employee Stock Purchase Plan
- Paid Vacation / Sick Leave
- Hybrid Work Schedule
- Tuition Assistance
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this
Exempt role ranges from
($135,000USD to $165,000USD). Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. In addition, Ria Money Transfer offers comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more.
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.
