Cisco

Benefits Consultant - Remote US

Cisco • $109K — $138K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business, or related field, or equivalent experience.
  • 5+ years in benefits administration focused on leave and disability.
  • Deep knowledge of FMLA, ADA, ERISA, HIPAA, and leave laws.
  • Proven relationship management with third-party vendors.
  • Advanced Excel proficiency (VLOOKUP, pivot tables) and Office Suite skills.
  • Experience with HRIS systems (e.g., Workday) and case management tools.

Responsibilities

  • Manage administration of leave programs ensuring compliance with laws.
  • Monitor and support employee experiences through vendor coordination.
  • Resolve complex benefit inquiries with clear expert guidance.
  • Collaborate with management and teams to improve service delivery.
  • Conduct change management initiatives for benefit offerings.
  • Analyze benefit data to identify trends and drive program improvements.
  • Maintain program budgets and ensure financial accuracy.

Benefits

  • Flexible work environment with remote options available.
  • Opportunities for professional development and training.
  • Employee support programs and resources.
  • Wellness initiatives promoting a healthy work-life balance.
Full Job Description
The application window is expected to close on: 10/01/2026
This role is open to candidates in all US locations except for NYC metro and the San Jose Bay metro.

Your Impact In this role, you will serve as a subject matter expert for leave, disability, and accommodations programs, ensuring operational excellence, compliance, and a superior employee experience. You will partner in driving team strategies and support the overall benefit experience addressing our diverse workforce. By anticipating challenges, leveraging emerging technologies, and solving complex problems, you will maintain oversight of program compliance in complex arrangements and foster a culture of high-level service.

What You'll Do
  • Program Administration & Compliance: Manage the end-to-end administration of leave programs (including FMLA, ADA, disability, workers' compensation) while ensuring strict adherence to current and changing regional, local, and federal laws.
  • Employee Support & Advocacy: Monitor and partner in employee support, delivering differentiated experiences through concierge and external vendor coordination for issues, escalations, and care needs.
  • Expert Guidance: Resolve complex issues and provide clear guidance to employees on benefit plan interpretation, maintaining deep subject matter expertise to respond effectively to inquiries.
  • Cross-Functional Collaboration: Collaborate frequently with senior management, IT, payroll, and change management teams within our complex, matrixed global organization to resolve process gaps and improve service delivery. Support LOA-related workflows, including offboarding and reasonable accommodations.
  • Change Management & Communication: Conduct comprehensive change management initiatives for significant alterations to benefits offerings. Support benefits communication efforts by drafting and promoting related programs, including updating internal resources such as intranet pages, benefits guides, support platforms, and annual state communications.
  • Data-Driven Optimization & AI Integration: Analyze leave, disability, and accommodation data to identify trends and improve program effectiveness. Proactively leverage AI tools to enhance productivity, drive content engagement, and streamline process improvements.
  • Financial & Audit Oversight: Maintain program budgets, review and approve vendor invoices, and investigate/resolve discrepancies to ensure accurate and timely payments. Maintain rigorous oversight of business reporting and internal controls, ensuring data integrity and financial accuracy for all leave and sick leave programs. Manage auditing requirements related to disability program processes.
  • Program Management: Assume responsibility for other related benefit programs as required, such as life, disability, and/or survivor support.


Minimum Qualifications
  • Bachelor's degree in Human Resources, Business, or a related field, or equivalent practical experience.
  • 5+ years of experience in benefits administration, with a specialized focus on leave, disability, and accommodations.
  • In-depth knowledge of FMLA, ADA, ERISA, HIPAA, and regional/state-specific leave laws.
  • Proven ability to manage relationships with third-party vendors and external partners.
  • Advanced proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables) and the Microsoft Office Suite (Word, PowerPoint, Visio). Ability to quickly learn and efficiently use various online vendor portals and benefits administration systems.
  • Proficiency in HRIS systems (such as Workday) and case management tools.


Preferred Qualifications
  • Professional certification (e.g., CEBS, PHR, or SHRM-CP).
  • Experience managing benefits programs in a large, multinational technology organization.
  • Demonstrated success in leading process improvement initiatives for complex HR programs.
  • Experience with disability plans and coordination with workers' compensation programs.
  • Demonstrated application of AI technologies to optimize HR workflows and improve operational efficiency.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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