City Of New York

Benefits and Employee Services Manager

City Of New York$90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in related field (e.g. economics, public administration) or Juris Doctor with one year of professional experience in benefits or HR administration
  • Bachelor's degree with three years of relevant professional experience
  • Associate degree with five years of relevant professional experience
  • High school diploma with seven years of relevant professional experience
  • Combination of education and experience equivalent to the qualifications above.

Responsibilities

  • Assist employees with benefits enrollment and eligibility inquiries
  • Communicate updates and changes to benefits plans
  • Respond to employee questions and troubleshoot benefits issues
  • Manage employee separation actions, including resignations and leave requests
  • Liaise with various departments regarding workers' compensation and leave benefits
  • Administer benefits programs related to retirement planning and COBRA
  • Develop and promote HR-related training initiatives

Benefits

  • Comprehensive health insurance programs
  • Access to deferred compensation and pension plans
  • Support for family leave policies including FMLA and PFL
  • Employee assistance and financial wellness programs
  • Professional development opportunities through training and workshops
Full Job Description
Job Description

The Office of Administrative Trials and Hearings Human Resources Department is seeking an experienced individual to serve as the agency's Benefits and Employee Services Manager. The selected candidate will lead the administration and day-to-day management of employee benefits programs, including health insurance, deferred compensation, pension plans, intermittent and long-term FMLA leave, medical leave, PPL, PFL, military leave, workers' compensation, and personal leaves of absence.

Responsibilities include, but not limited to:
-Assist employees with benefits enrollment, changes in enrollment, waiver of health benefits, buyout-waiver program, and eligibility-related inquiries
-Communicate updates and changes to benefits plans and programs
-Respond to employee inquiries, troubleshoot issues, and provide guidance regarding benefits programs and procedures
-Manage and coordinate employee separation actions, including resignations, external transfers, suspensions, terminations, and long-term leave requests
-Serve as a liaison with DCAS, OLR, and agency divisions regarding workers' compensation, extended military leave benefits, dedicated sick leave, and catastrophic sick leave matters
-Administer and coordinate benefits programs related to retirement planning, employment verifications, unemployment insurance, COBRA, and workers' compensation
-Administer and support the agency's absence control program
-Develop, coordinate, and conduct HR-related training including new employee orientation, RTK and other training initiatives as needed
-Utilize Excel, CHRMS, and NYCAPS to develop and generate reports and trackers, and conduct trend analysis
-Complete special projects and process improvement initiatives, including blood drives, system enhancements, development of presentations, training materials, reference guides, and reports
-Promote employee financial wellness by providing information and resources on the Public Service Loan Forgiveness (PSLF) Program, the NYC Employee Assistance Program (EAP), and other available wellness benefits
-Ensure compliance with citywide and agency-wide initiatives, requirements and procedures
-Supervise assigned staff, as applicable, and/or serve as project lead or task manager for special projects and cross-functional initiatives
-Assist with other assigned HR tasks, as necessary

TO BE CONSIDERED FOR THIS POSITION CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF ASSOCIATE STAFF ANALYST, OR REACHABLE ON THE OPEN COMPETITIVE ASSOCIATE STAFF ANALYST EXAM 5041.

ASSOCIATE STAFF ANALYST - 12627

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above.

3.An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in "1" above.

4. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in "1" above.

5.A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in "1" above.

Additional Information

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

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