Vidant Health

Behavioral Health Case Manager

Vidant Health • $68K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Social Work, Counseling (Clinical), Marriage & Family Therapy, or fully licensed Psychology professional
  • North Carolina full licensure as a Social Worker (LCSW), Counselor (LCMHC), or Marriage & Family Therapist (LMFT)
  • Non-Violent Crises Intervention certification within 60 days of hire
  • 3 years of relevant clinical case management experience
  • Strong understanding of federal, state, and local regulations regarding discharge planning.

Responsibilities

  • Monitor daily patient census to identify case management needs
  • Coordinate discharge planning and care transitions with healthcare teams
  • Educate providers and families on benefits and reimbursement guidelines
  • Collaborate with Utilization Management for effective payer negotiations
  • Document assessment findings and discharge arrangements according to departmental guidelines
  • Establish productive relationships within the department and across ECU Health
  • Orient new team members as assigned.

Benefits

  • Opportunities for professional development and continuing education
  • Supportive team environment with a focus on collaboration
  • Access to comprehensive health coverage and retirement plans
  • Flexible scheduling options to promote work-life balance
  • Employee wellness programs and resources.
Full Job Description
Position Summary
Manage a designated caseload to coordinate and complete timely assessment, planning, implementation and evaluation of discharge plans and care transitions across the continuum of care. Ensure optimum utilization of the patient's and the Health System's resources and perform these duties within the requirements of CMS and other external review agencies.
Responsibilities
Monitor daily census and assignment to assure all patients are assessed for case management needs including care coordination/transition and discharge planning, consultations, advocacy, education.

Maintain effective communication with health care team members related to assessment findings, discharge planning needs and provider orders needed to arrange Homecare, Durable Medical Equipment, Transportation, Skilled Nursing or Acute Rehab Facility placement, Substance Abuse Treatment and outpatient follow-up.

Maintain working knowledge of specific benefits and reimbursement guidelines, the discharge planning process and applicable federal, state and local regulations. Provide education and guidance on these topics to providers, patients and families as needed.

Work with Utilization Management partners to provide information and feedback that will enhance negotiations and denial prevention with payers.

Maintain timely documentation of assessment findings, discharge arrangements and actions taken according to departmental guidelines; prepare reports and maintain records as requested and/or required.

Monitor daily census and assignment to assure all patients are assessed for case management needs including care coordination/transition and discharge planning, consultations, advocacy, education.

Seeks direction when indicated for unusual or non-routine duties; advise appropriate personnel (i.e., Supervisor) of situations requiring nursing, administrative or technical expertise and follow-up; establishes and maintains positive, productive working relationships within the department/service line team as well as with other ECU Health departments; and, recognizes which decisions may be made independently and which require team and/or supervisory input and when this recognition is made, pursues the course of action in an efficient manner.

Orients new team members to the role when assigned.
Minimum Requirements
Master's degree in Social Work , Counseling (Clinical), and/or Marriage & Family Therapy, (may consider Master's in Psychology if full licensure as any of the above disciplines has been obtained).

North Carolina full licensure to practice as professional Social Worker (LCSW), Counselor (LCMHC), or Marriage& Family Therapist (LMFT).

Non-Violent Crises Intervention certification within 60 days of hire for all inpatient roles required.

3 years of relevant clinical case management experience required.
Pay Range
$68,806 - $100,294

About Vidant Health

Vidant Health is a not-for-profit healthcare system based in Greenville, North Carolina. The system includes eight hospitals, numerous clinics and outpatient facilities, and a medical school. Vidant Health provides a wide range of medical services, including primary care, specialty care, and emergency care, and is committed to improving the health and well-being of the communities it serves. The system is known for its innovative approach to healthcare, and has received numerous awards and recognitions for its high-quality care and patient-centered approach.
Learn more about Vidant Health
Size
13,000 employees
Industry

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