Req ID: 372372

We are currently seeking a Banking Solutions Architect (Director- BPS) to join our team in New York, New York (US-NY), United States (US).

BPS Banking Solution Architect

At NTT DATA Services, we know that with the right people on board, anything is possible. We're building the next era of Business Process Services-AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0-it's services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like insurance, healthcare, and financial services with solutions that are 40% more efficient and infinitely more adaptive. If you want to build what the market hasn't seen yet, this is it.

Location: Hybrid/Remote Type: Full-Time Role

Overview:

You will lead the design of end-to-end business process solutions powered by AI agents and decision-support platforms. Acting as the bridge between client stakeholders, product teams, and engineers, you will map current-state operations and co-create the future-state AI-native architecture.

Key Responsibilities:

• Understand client workflows (e.g., claims, lending, KYC) and pain points
• Architect AI-native solutions leveraging modular agentic platforms
• Define data and process models in collaboration with ontology and ML teams
• Drive roadmap alignment between domain priorities and tech capabilities
• Present solutions to C-level stakeholders and drive adoption

Required Skills:

• 10+ years in Banking Domain
• Strong understanding of digital transformation and Business Processes, BPS / BPO
• Experience in designing automation workflows or BPaaS models
• Excellent client-facing communication for Solutions and large deals with executive storytelling skills
• Familiarity with AI/ML & Agentic concepts, even if not hands-on

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use [redacted].com and [redacted].nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.