Job Description

UW Information Technology has an outstanding opportunity for Azure Cloud & Server Support Engineer to join their team.

About this Opportunity

Reporting to a Technology Manager, the Azure Cloud & Server Support Engineer is responsible for the primary operational ownership of day-to-day service delivery on the Windows Managed Server (WMS) team. This Tier 2 role handles routine and moderately complex infrastructure issues, ensuring that customer-facing managed server services remain stable, responsive, and reliable. By managing daily service demand, this position enables senior engineers to focus on Azure migration and modernization initiatives - directly supporting the organization's cloud-first strategy and Azure Migration Program (AMP).

The salary information provided below is for a full-time position.

Key Responsibilities

• 80% Cloud & Server Operations (Tier 2)

• 10% Automation & Continuous Improvement

• 5% Service Team Member

• 5% other duties as assigned

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Bachelor's degree in computer science, Technology or a related field or experience

• Three years of experience as an engineer supporting enterprise Windows server environments.

• Hands-on experience with Microsoft Azure, including VM management, networking, storage, identity basics.

• Demonstrated ability to troubleshoot and resolve standard infrastructure issues independently.

• Strong written and verbal communication skills, technical documentation skills; ability to work effectively with technical and non-technical customers.

• Familiarity with automation tools and infrastructure as code (PowerShell, Terraform. Bicep).

• Demonstrated ability to learn quickly and apply new technologies, methodologies, tools, etc.

Preferred Qualifications

• Prior experience in a research university or other academic institution

• Experience working within ITSM/ticketing systems (ServiceNow preferred)

Working Conditions

• Hybrid, open office environment, 2 days on-site per week.

Compensation, Benefits and Position Details

Pay Range Minimum:
$87,624.00 annual
Pay Range Maximum:
$142,392.00 annual
Other Compensation:

Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable