Synchrony

AVP, Field Sales Manager - OnePay Chicago

Synchrony$75K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 3+ years' experience in Financial Services or Retail Management, or equivalent experience with a high school diploma.
  • 3+ years of field or outside sales experience.
  • 2+ years of Client Relationship Management experience.
  • 2+ years of experience in developing presentations and pitching to management.
  • Proficiency with MS Word, Excel, and PowerPoint.
  • Willingness to travel up to 75% of the time.
  • Residence within assigned territory (Chicago area).

Responsibilities

  • Deliver results against credit KPIs through market and store initiatives.
  • Collaborate with leadership to implement action plans for better credit performance.
  • Execute in-store marketing and merchandising programs with consistency.
  • Train and coach teams through field engagement and meetings.
  • Increase credit awareness through programs and events for associates and customers.
  • Travel alongside market leadership for client engagement.
  • Provide insights and performance reporting, translating data into actionable recommendations.
  • Monitor competition and adjust strategies to stand out in the market.
  • Audit signage and POS materials for compliance, resolving issues swiftly.
  • Manage field marketing budgets to maximize return on investment.
  • Support new store openings and strengthen stakeholder relationships.
  • Lead special projects and additional assigned responsibilities.

Benefits

  • Flexible work options (home or office based at regional hubs).
  • Opportunities for career advancement within the company.
  • Eligibility for annual performance-based bonus.
  • Participation in employee training and culture events.
Full Job Description
Role Summary/Purpose:

Drive OnePay credit program growth across an assigned Walmart territory by partnering with Market and Store leadership to increase applications, new accounts, and credit sales. Own in-store execution-build strong client relationships, lead market/store engagement, deliver training, and ensure regional strategies are implemented consistently and compliantly.

Must live within the assigned territory of the Chicago area.

Essential Responsibilities:
  • Deliver results against credit KPIs (applications, new accounts, credit sales) by designing and executing market- and store-level initiatives.
  • Partner with Market and Store leadership to create and implement action plans that improve credit performance and adoption.
  • Drive in-store execution of marketing programs, merchandising, and point-of-sale materials; ensure consistent rollout of regional strategies.
  • Train and coach store and market teams through ongoing field engagement, meetings, and performance-focused education.
  • Build credit awareness by launching programs and events that increase associate and customer engagement at the store and market levels.
  • Co travel with market leadership.
  • Provide insights and performance reporting to client partners; translate data into clear recommendations and next actions.
  • Monitor competitive activity and adjust field tactics to differentiate and win in-market.
  • Ensure compliance by auditing signage and POS materials; escalate and resolve issues quickly.
  • Manage budgets for travel and field marketing to maximize ROI.
  • Support store openings/relocations and strengthen relationships with key external stakeholders.
  • Lead special projects and additional responsibilities as assigned.


Qualifications/Requirements:
  • Bachelor's degree and 3+ years' experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management.
  • Minimum of 3 years of field or outside sales experience.
  • Minimum of 2 years Client Relationship Management experience.
  • Minimum of 2 years' Experience developing presentations and pitching to all levels of management.
  • Proficiency with MS Word, Excel, and PowerPoint.
  • Willing to travel up to 75% of the time
  • Must live in territory.


Desired Characteristics:
  • Excellent negotiation and client relationship skills.
  • Openness to coaching and ability to learn quickly.
  • Customer focused mindset with ability to respond quickly to customer needs.
  • Exceptional interpersonal communication skills (written, oral, nonverbal).
  • Private Label Sales and Marketing experience will be a plus.
  • Strong finance business/industry acumen


Grade/Level: 10

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:
  • You must be 18 years or older
  • You must have a high school diploma or equivalent


Job Family Group:
Sales

About Synchrony

Synchrony (NYSE: SYF) is a leading consumer financing company at the heart of American commerce and opportunity. From health to home, auto to retail, our Synchrony products have been serving the needs of people and businesses for nearly 100 years. We provide responsible access to credit and banking products to support healthier financial lives for tens of millions of people, enabling them to access the things that matter to them. Additionally, through our innovative products and experiences, we support the growth and operations of some of the country's most respected brands, as well as more than 400,000 small and midsize businesses and health and wellness providers that Americans rely on. Synchrony is proud to be ranked as the country's #2 Best Company to Work For® by Fortune magazine and Great Place to Work®.
Learn more about Synchrony
Size
18,000 employees
Market Cap
$14.4 billion
Industry
Net Income
$1.3 billion
Founded
1993
5 Year Trend
+0.7%
NASDAQ

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