Automotive Service ManagerLead the Team. Inspire People. Elevate Customer Experience. Drive Results.We're seeking a leader who can build strong teams, maximize department performance, and create a culture focused on accountability, efficiency, and exceptional service. This is an opportunity to make a significant impact while leading a department committed to growth, customer satisfaction, and operational excellence.
What You'll Do- Lead all daily operations of the service department to drive performance, profitability, and customer satisfaction.
- Recruit, train, coach, and motivate service advisors, technicians, and support staff to achieve their full potential.
- Foster a customer-first culture that delivers exceptional service and creates lasting customer relationships.
- Monitor workflow, productivity, repair quality, and department performance to ensure efficient operations and timely vehicle delivery.
- Work closely with the Parts and Sales teams to create a seamless dealership experience for every customer.
- Ensure compliance with all company policies, manufacturer requirements, safety regulations, and industry best practices.
- Promote a positive, accountable, and high-performing team culture focused on continuous improvement.
What We're Looking For- Proven success as an Automotive Service Manager.
- Demonstrated ability to lead, develop, and retain high-performing teams.
- Exceptional communication, leadership, problem-solving, and customer service skills.
- A track record of improving customer satisfaction, operational efficiency, and department profitability.
- Experience with dealership management systems (DMS), service software, and Microsoft Office.
Compensation & Benefits- $85,000 - $135,000+ annually, based on experience and performance
- Medical, Dental, and Vision Insurance
- 401(k) Plan
- Paid Time Off and Paid Holidays
- Career Growth Opportunities Within the Berglund Automotive Organization
- Employee Discounts on Vehicles, Parts, and Service
