General ManagerWe are looking for a
General Manager to join our team. As General Manager, you are the driving force behind your dealership's success. You'll lead every department - Sales, Service, Parts, and Office - ensuring each one operates at peak profitability while delivering an outstanding ownership experience to every customer. This is a high-visibility leadership role for someone who thrives on results and knows how to build winning teams.
Responsibilities- Hire, train, and motivate all department managers; conduct formal performance evaluations at regularly scheduled intervals.
- Lead daily operations by monitoring key metrics (DOC), setting monthly and annual goals with department heads, and holding regular management meetings.
- Drive customer satisfaction by implementing programs that maintain CSI scores at or above franchise standards; personally resolve escalated customer and associate complaints.
- Oversee financial health by reviewing weekly reports, ensuring accurate and timely monthly financial statement submissions, and approving purchase orders and compensation plans.
- Partner with lending institutions and manufacturer personnel to develop and maintain strong business relationships.
- Lead dealership marketing and merchandising strategy, including advertising programs and promotional planning.
- Ensure all policies and procedures are clearly communicated, understood, and followed across every department.
Requirements- 2-4 years of dealership management experience, or equivalent combination of leadership experience in the automotive industry.
- Proven track record of driving profitability across multiple departments.
- Strong financial acumen - ability to read and act on financial statements, forecasts, and DOC reports.
- Exceptional leadership and team-building skills with the ability to motivate and hold teams accountable.
- Valid driver's license with an acceptable driving record.
Benefits- Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.
- Competitive 401(k): Build your future with our retirement savings plan.
- Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.
- Paid Maternity & Paternity Leave: Support for new mothers and fathers.
- Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).
- Employee Discounts: Discounts on vehicle servicing and new car purchases.
- Continuous Training & Mentorship: Grow professionally and advance your career within our group.
- Employee Tenure & Recognition Program: We celebrate milestones and contributions.
- Fun Company Events: Awesome experiences for employees and their families!
