Automotive Finance & Insurance Manager - Experienced

Toyota of Urbana

$150K — $300K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • 2-4 years of prior Finance & Insurance (F&I) experience
  • Proven track record in delivering exceptional customer service
  • Strong communication, consultative, and interpersonal skills
  • Detail-oriented with strong organizational abilities
  • Experience in technology use within the workplace
  • Valid in-state driver’s license with a safe driving record

Responsibilities

  • Welcome customers and facilitate their transition from Sales to Finance
  • Develop relationships with employees and customers
  • Assess customer financing needs through consultative interviewing
  • Present transparent financing options to customers
  • Process finance transactions while ensuring regulatory compliance
  • Follow up with customers to gauge satisfaction
  • Build rapport to generate referrals
  • Achieve targeted sales goals
  • Enhance product knowledge to assist customers effectively
  • Ensure timely and compliant completion of administrative processes
  • Deliver an exceptional customer experience to foster loyalty

Benefits

  • Potential earnings of $150,000-$300,000+ annually with incentive pay
  • Established family-owned business with over 90 years of history
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid vacation and sick leave
  • Paid training programs
  • Discounts on products, services, and vehicles
  • Opportunities for career growth
Full Job Description
The Ed Napleton Automotive Group is looking for our next Automotive Finance Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at Arlington Heights Chrysler Dodge Jeep RAM, the Automotive Finance Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you'll find the right finance and insurance products for every customer, no matter what their situation.

What We Offer:
  • Potential pay ranges of $150,000-$300,000+ per year. This includes incentive-based pay, so your skills and effort drive your income.
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities

Job Responsibilities:
  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
  • Work directly with our employees and customers to develop relationships
  • Determine customer financing needs and payment options based on a consultative interview process
  • Present a fully transparent pricing menu to customers detailing their financing options and products
  • Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
  • Follow up with customers to ensure satisfaction
  • Build rapport with customers to create a base of referrals
  • Set and achieve targeted sales goals
  • Gain superior product knowledge to effectively help customers
  • Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
  • Provide an exceptional customer experience to drive loyalty

Job Requirements:
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Highly detail-oriented and organized
  • 2-4 years prior F&I experience required
  • Demonstrated communication, consultative, interpersonal, and organizational skills
  • Experience and desire to work with technology
  • Valid in-state driver's license and an acceptable, safe driving record
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy


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