The Hartford Financial Services Group, Inc

Auto and General Liability Claims Specialist

Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; law degree a plus.
  • Minimum of seven years handling complex litigated coverage and liability matters.
  • Disciplined and results-oriented with a focus on bottom line outcomes.
  • Superior analytical and organizational skills.
  • Excellent oral and written communication skills.
  • Strong strategic thinking and execution abilities.
  • Advanced negotiation and technical claim handling skills, including coverage and tort law knowledge.
  • Exceptional interpersonal skills and ability to influence others.

Responsibilities

  • Conduct investigations and analyze complex claim information.
  • Make coverage determinations and communicate findings effectively.
  • Set and monitor expense and indemnity reserves within authority levels.
  • Present cases for reserve authority beyond established levels.
  • Develop resolution strategies to achieve favorable outcomes.
  • Proactively manage litigation, including budgeting and bill review.
  • Attend trials and mediations as necessary, representing the claims department.

Benefits

  • Hybrid or Remote work arrangements available, with office expectation for local candidates.
  • Flexibility for remote work for candidates outside office locations.
  • Access to professional development and ongoing training opportunities.
Full Job Description
Specialist Claims - CH07DE

As a Claims Specialist, you will be responsible for handling a caseload of complex, high exposure, auto and general liability claims throughout the claim's life cycle. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required.

Responsibilities:
  • Conducting investigations and analyzing and evaluating the information learned;
  • Making coverage determinations and communicating written position(s) to insureds and other required parties;
  • Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment;
  • Presenting cases to management for expense or indemnity reserve authority above established authority levels;
  • Developing and implementing resolution strategies to achieve high quality outcomes;
  • Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;
  • Attending trials and mediations as necessary;
  • Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives;
  • Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.;
  • Providing support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity;
  • Work with business partners to evaluate and address claim trends and developments; and
  • Address inquiries from agents and policyholders, providing superior customer service.


Qualifications:
  • Bachelor's degree required; law degree a plus.
  • Minimum of seven years handling complex litigated coverage and liability matters.
  • Candidate should be disciplined, results-oriented and able to focus on bottom line results.
  • Superior analytical ability and organizational skills.
  • Excellent oral and written communication skills.
  • Excellent strategic thinking ability and execution skills.
  • Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws.
  • An ability to communicate thoughts clearly and concisely, and to influence and persuade others.
  • Superior interpersonal skills.
  • An ability to exceed expectations and influence others


WHAT ELSE CAN YOU TELL ME?
  • This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Scottsdale, AZ, Alpharetta, GA, and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business need arise.


Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$107,600 - $161,400

About The Hartford Financial Services Group, Inc

The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. Throughout our rich history of more than 200 years, countless businesses and individuals, including Robert E. Lee, Abraham Lincoln and Babe Ruth, have turned to our company for protection. The Hartford celebrated its 200th anniversary in 2010.

The Hartford Financial Services Group, Inc. Careers

Join the esteemed team at The Hartford Financial Services Group, Inc., a leader in investment and insurance, where we offer more than just job opportunities—we provide a platform for professional growth and innovation. As one of the most respected names in the financial services industry, The Hartford is dedicated to fostering a culture of diversity, leadership, and continuous development.

Work You’ll Do

Embark on a career with The Hartford and contribute to our mission of helping customers achieve amazing financial outcomes. You will have the chance to work alongside a team of experts who are not only skilled in their fields but are also passionate about making a difference.

Transform Your Career

At The Hartford, we believe in nurturing talent through comprehensive training programs and robust career development opportunities. Our commitment to professional growth is evident in our dynamic leadership and diversity training programs that prepare you for the future.

Innovate with Us

Innovation is at the heart of everything we do at The Hartford. Join us and bring your unique perspective to help shape the future of financial services. Our collaborative environment encourages creativity and is the perfect place to advance your skills in groundbreaking ways.

Be Part of a Great Team

The Hartford is not just a company; it's a community. We pride ourselves on a workplace culture that upholds the values of inclusivity and teamwork. By joining us, you’ll work on diverse teams that value your insights and encourage networking and mutual support.

Future-Proof Your Career

With a wide range of job opportunities, from internships to full-time positions, The Hartford offers a path for everyone. Whether you’re just starting out or looking to take your career to the next level, we provide the tools and support needed to succeed. Our benefits package is designed to ensure that our team members are well taken care of, not only at work but in all aspects of life.

Explore Job Opportunities and Internships

Whether you're polishing your resume, preparing for an interview, or seeking to enhance your employment experience, The Hartford has a position to match your skills and ambitions. We are continuously hiring and looking for new talent to join our thriving team.

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Learn more about The Hartford Financial Services Group, Inc
Size
18,500 employees
Market Cap
$24.1 billion
Industry
Net Income
$1.7 billion
Founded
1810
5 Year Trend
+6.5%
Revenue
$20.5 billion
NASDAQ

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