The Role

The Audit Program Manager role supports all aspects of Veeva's audit and inspection management program, including the compliance outreach program. The Audit Program Manager is responsible for all areas of audit management including customer audits, management of corporate policies/procedures in the audit domain, internal audit/review of quality processes, regulatory intelligence for audit-related purposes, ISO9001 compliance, third-party independent industry audit program, managing customer-facing content, and audit/review of IT controls (e.g., SOC).

What You'll Do

• Hosts customer audits and supports regulatory audits
• Documents audit findings and authors audit response in relation to customer audit observations
• Conducts internal audits in support of the annual audit plan
• Manages informational requests for internal and external stakeholders
• Performs compliance outreach presentations
• Supports and coordinates with internal departments related to third-party audits (e.g. SOC, ISO)
• Document review
• Compliance support for the business
• QMS system administration

Requirements

• BS/BA in Science, Engineering, Information Management, related disciplines or equivalent work experience
• 3+ years experience in a regulated quality / compliance role
• Good understanding of regulations in the life sciences sector, either GxP (GMP, GCP, etc.) and/or ICH & ISO frameworks
• Experience hosting audits and/or regulatory inspections or participating in as a subject matter expert
• Excellent customer service skills with a strong focus on collaboration
• Good knowledge of Microsoft applications (e.g., MS Excel, MS PowerPoint)
• Strong verbal and written communication skills

Nice to Have

• Solid foundation in Quality Principles and Standards used in the design, development, testing, and maintenance of software in a regulated environment (e.g., ISO, IEC, IEEE, ITIL, ICH)
• 2+ years in an audit specific role in life sciences
• Veeva products experience
• Understanding of computer system validation
• Understanding of best practices in information security and risk management

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $100,000 - $150,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.