ECS

Atlassian ITSM

ECS$130K — $160K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • US citizenship with the ability to obtain Public Trust clearance
  • Bachelor's degree in a related field or 7 years of relevant experience
  • 7+ years of experience administering Jira and Confluence
  • Knowledge of Agile methodologies like Scrum or Kanban relevant to Jira
  • Experience developing JSM solutions
  • Familiarity with reporting design and data modeling for large organizations
  • Prior experience in federal consulting or government contracting

Responsibilities

  • Analyze requirements and design solutions for customers
  • Implement enhancements across the Atlassian tool suite
  • Serve as administrator for Jira and Confluence environments
  • Translate business requirements into technical configurations
  • Document system processes and deliver user training
  • Assist with Atlassian Datacenter migration to Government Cloud
  • Optimize platforms to adapt to project and organizational needs

Benefits

  • Opportunity to work directly with federal customers
  • Engagement in mission-critical projects for efficiency
  • Exposure to collaborative enhancement strategies
  • Chance to develop skills in migrating to Government Cloud
  • Support in a dynamic federal environment
Full Job Description
We are seeking a creative, meticulous, and tenacious Atlassian Engineer to join our team supporting a federal customer. In this role, you will work directly with customers and stakeholders to analyze requirements, design solutions, and implement enhancements across the Atlassian tool suite to improve collaboration, streamline workflows, and support mission delivery. You will serve as an administrator for Jira and Confluence environments-configuring, maintaining, and optimizing the platforms to meet evolving project and organizational needs. The Atlassian Engineer will also help translate business requirements into technical configurations, document system processes, and deliver user training to ensure adoption and effectiveness. This position offers the opportunity to apply both technical expertise and business analysis skills to deliver impactful, scalable solutions that enable teams to operate efficiently in a dynamic federal environment. This opportunity will be assisting Atlassian Datacenter migration to Atlassian Government Cloud (SaaS).

Salary Range: $130,000-$160,000

General Description of Benefits

  • US Citizen with ability to obtain Public Trust clearance
  • A bachelor's degree in related field or 7 years of relevant experience
  • 7+ years of experience administering Jira and Confluence for software development and/or operations teams
  • Working knowledge of Agile methodologies such as Scrum or Kanban and how they are implemented within Jira
  • Experience developing JSM solutions
  • Familiarity with forms and reporting design, data modeling, and scalable configuration solutions for large organizations
  • Prior experience supporting customers in a federal consulting or government contracting environment

About ECS

ECS is a leading provider of digital solutions and services to the federal government. The company was founded in 2001 by Roy Kapani and has since grown to become a trusted partner to a wide range of government agencies. ECS offers a broad range of services, including cloud computing, cybersecurity, and artificial intelligence. The company has been recognized for its innovative solutions and has won numerous awards, including the AWS Public Sector Partner of the Year award.
Learn more about ECS
Size
2,000 employees
Industry

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