Job DescriptionAssociate Technical Program Manager - Operations & Infrastructure (O&I)The Associate Technical Program Manager (TPM) supports the planning and delivery of technology initiatives within Visa's Operations & Infrastructure (O&I) organization. This role works closely with experienced Program Managers, Engineers, and Platform Teams to help deliver reliable, secure, and highly available internal infrastructure and platforms.
This position is well-suited for a
recent college graduate who is interested in how large-scale technology systems are planned, built, and maintained. You will gain hands-on experience working on infrastructure refreshes, platform upgrades, and internal application support while learning industry-standard program management practices.
What You Will Do- Support project and program managers in planning, tracking, and delivering infrastructure and technology initiatives
- Help coordinate activities across engineering, infrastructure, security, and operations teams
- Track project schedules, action items, risks, and dependencies
- Assist with organizing meetings, preparing agendas, and documenting notes and decisions
- Learn how to manage basic project scope, timelines, and deliverables under guidance
- Help gather data, update reports, and create simple summaries or presentations for stakeholders
- Participate in technology refresh initiatives such as hardware upgrades, operating system updates, and internal platform enhancements
- Learn how internal infrastructure supports business-critical applications and services
Essential Skills and Attributes- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and priorities in a structured environment
- Clear written and verbal communication skills
- Willingness to ask questions, learn quickly, and accept feedback
- Interest in technology, infrastructure, and how large systems operate
- Ability to work collaboratively with technical and non-technical teammates
- Comfort using common productivity tools such as Excel, PowerPoint, and collaboration platforms
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications
- Bachelors degree, OR 3+ years of relevant work experience
Preferred Qualifications (Nice to Have, Not Required)
- 2 or more years of work experience
- Bachelor's degree (or graduating soon) in Computer Science, Information Technology, Engineering, Business, or a related field
- Basic understanding of technology concepts (e.g., servers, networks, applications, databases)
- Familiarity with project or team-based work through coursework, internships, or extracurricular activities
- Internship, co-op, or academic project experience in technology or project coordination
- Exposure to Agile or Scrum concepts through coursework or student projects
- Familiarity with tools such as Jira, MS Project, SharePoint, or Teams
- Strong Excel or data organization skills
- Interest in Technical Program Management or Technology Operations as a career path
What You'll Gain
- Hands-on experience working on real enterprise-scale technology initiatives
- Mentorship from experienced Technical Program Managers and technology leaders
- Exposure to infrastructure, cybersecurity, platform engineering, and operations
- A strong foundation for career growth into Technical Program Management, Engineering, or Operations roles
U.S. Applicants OnlyThe estimated salary range for this position is $88,000.00 to $ 136,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
