The Role:We are looking for a customer-centric Solutions Architect to promote the use of Aiven's managed open source services. An ideal candidate will be passionate about open-source technology and genuinely want to help customers in a pre-sales capacity.
Suitable candidates must have proven experience in one of the following areas that will be required in their day-to-day job: Apache Kafka, PostgreSQL, or Opensearch.
The position is full-time and permanent and will be located in Austin, TX.
What you'll do:- Champion the customer journey, fostering trusted partnerships from pre-sales strategy through implementation and long-term adoption.
- Assess customer needs, pain points, and strategic goals to ensure the proposed product is a viable fit.
- Design and deliver customized, high-impact technical presentations and product demos for various stakeholders.
- Manage pilot programs or POC evaluations to prove the value and technical feasibility of the solution.
- Respond to the technical and functional sections of Requests for Proposals (RFPs) and vendor assessments.
- Act as the voice of the customer by relaying market feedback and feature requests to the Product and Engineering teams.
- Be an ambassador for Aiven by various means such as writing technical blogs, conducting webinars, sponsor meetups, or technical talks at conferences
- Travel up to 10% of the time
What we're looking for:- Experience working in technology, software sales, pre-sales or consulting
- Fluency in one or more programming languages such as Java, Python, Go or Ruby
- Ability to translate complex technical jargon into clear, persuasive business value for non-technical buyers.
- Experience implementing proof of concepts as needed, to work with Aiven services in order to address business requirements a plus
- Knowledgeable of public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups
- Linux operating system; demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
- Hands-on experience with search-engine ecosystems (OpenSearch, Elasticsearch, or Lucene).
- Understanding of streaming frameworks: Proficiency with tools like Apache Kafka, Apache Flink, Apache Spark Streaming, or AWS Kinesis.
- Understanding storage systems: Familiarity with distributed storage, NoSQL databases, and data lakes.
- Attention to detail and good problem solving and project management skills
- Strong verbal and written communication skills, ability to work well with cross-functional teams
- Relationship Building: Capability to build trust quickly and maintain strong relationships with both internal sales reps and external clients.
Don't worry if your experience doesn't line up perfectly - we still encourage you to apply! We believe in investing in our crabs' professional growth.
Our Offer:
If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.
We invest in you:
- Participate in Aiven's equity plan
- With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy
- Get the needed equipment to set yourself up for success
- Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more)
- Get holistic wellbeing support through our global Employee Assistance Program
Make a difference at Aiven:
- Contribute to open-source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike
- Use up to 5 days per year to volunteer for a good cause of your choice
- Join one of our team member resource groups - empower yourself and others in missions that resonate with you
What else:
- Need insurance: We've got you covered - benefit from our: Comprehensive health insurance options including dental and vision benefits and Life and AD&D insurance
- Your wellbeing matters: we provide you with a health savings account with Aiven contributions, as well as short and long term disability plans that protect you if you're unable to work
- Looking after your future: you're covered by 401(k) and roth 401(k) retirement plans
