ESSENTIAL JOB DUTIES: 

• Assisting the Regional Property Manager with the overall operations of the building. 

• Ensuring the smooth running of our community in a fast-paced environment.  

• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 

• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.  

• Complete lease/renewal paperwork to ensure completiontocompany standards. 

• Track and evaluate advertising, and all client traffic. 

• Leading by example, Instilling,maintaining, and modeling the Cushman & Wakefield mission to be the best national management company. 

• Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. 

• Maintain effective on-site staff through interviewing, hiring, and coachingteamas necessary. 

• Maintain residents' filesin accordance withcompany's standards. 

• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 

• Manage andmaintainall aspects of overallcommunity budget and finances. 

• Work with leasing staff to ensure that leasing/marketing goals arebeing met. 

COMPETENCIES: 

• Effective communication and customer service skills  

• Computer literate, including Microsoft Office Suite and internet navigation skills  

• General office, bookkeeping and sales skills and excellent oral and written communication skills  

• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.  

• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.  

• Work with leasing staff to ensure that leasing/marketing goals are being met.  

• Be able to manage a team  

• Perform any other related duties as required or assigned.  

IMPORTANT EDUCATION   

• Bachelor’s Degree preferred   

• High School Diploma, GED, Technical or Vocational school required   

IMPORTANT EXPERIENCE   

• 3+ years of Property Management experience   

• 1+ years of Management experience  

WORK ENVIRONMENT  

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.  

PHYSICAL DEMANDS