This is a remote position with up to 50% domestic travel required. Candidates may reside anywhere in the United States.The Associate Director, National Business Manager - Area Access will support a high-performing Area Access, channel management and trade teams by driving strategic planning, operational alignment, and execution excellence across the organization. This role serves as a force multiplier for Account Directors and Account Executives, helping translate strategic priorities into coordinated action across Market Access, Payer Strategy, Cross-Portfolio Strategy, APEX, Finance, Medical, and other key stakeholders. The individual will establish processes, tools, and ways of working that improve consistency, visibility, planning discipline, and execution across customer-facing teams. The position will play a critical role in supporting customer planning, Summit follow-through, strategic planning cycles, and cross-functional coordination to ensure account teams can focus on customer engagement and business impact.
Responsibilities: Strategic Planning & Execution - Support development and execution of annual account planning and strategic planning processes
- Establish planning frameworks and tools that enable consistent account planning across Area Access channel management and trade
- Coordinate strategic planning milestones, follow-up actions, and deliverables across multiple teams
- Ensure strategic priorities are translated into actionable plans with clear ownership and accountability
Customer Planning Support - Support account teams in preparing for key customer engagements and planning sessions
- Maintain visibility to customer priorities, action items, and strategic initiatives
- Develop and manage tools, templates, and best practices that improve planning effectiveness across accounts
- Identify opportunities to share successful approaches and best practices across teams
Operational Alignment & Coordination - Serve as a central point of coordination across Account Teams, Payer Strategy, Cross-Portfolio Strategy, and other Market Access functions
- Facilitate coordination of customer-specific and cross-customer initiatives requiring multiple stakeholders
- Support alignment of planning cycles, business reviews, and strategic initiatives across therapeutic areas
- Help ensure critical initiatives remain on track through effective project management, communication, and issue resolution
Capability Building & Continuous Improvement - Establish and develop resources and operational alignment to support a high-performing account management model across Area Access, and Trade
- Lead development and implementation of enhanced, consistent, actionable planning processes and tools across teams
- Support creation and maintenance of effective Ways of Working across account teams and key headquarters partners
- Identify opportunities to simplify processes, improve coordination, and enhance organizational effectiveness
- Partner with training and learning teams to develop scalable approaches that strengthen account team capabilities, customer planning effectiveness, and deployment of strategic priorities
- Help define engagement models, expectations, and roles for training resources supporting Area Access, channel management and trade teams to maximize business impact and field effectiveness
Summit & Strategic Initiative Follow-Through - Coordinate follow-up planning and execution after Commercial, Medicare, and Medicaid Summits
- Track actions, decisions, and strategic commitments across therapeutic areas
- Support consistent implementation of Summit outputs and strategic initiatives across business units
- Help drive accountability and visibility for key cross-portfolio priorities
- Partner with training teams to translate Summit outputs, customer insights, and market access priorities into ongoing field education, planning resources, and capability-building activities
QualificationsEducation and Experience: - Bachelor's Degree required; MBA or Master's Degree preferred
- Minimum of 5 years of experience in Market Access, Account Management, Sales Leadership, Commercial Operations, Strategic Planning, or a related commercial function
- Track record leading cross-functional initiatives from planning through execution
- Experience working effectively across matrixed organizations and influencing without direct authority
- Demonstrated project management, planning, and organizational effectiveness experience
Essential Skills and Competencies Critical Success Factors - Enable account teams to spend more time with customers and less time navigating internal processes
- Improve the consistency and quality of account planning across organizations
- Strengthen coordination between field teams and headquarters functions
- Drive accountability and follow-through on strategic priorities
- Build scalable tools, processes, and ways of working that enhance execution across Market Access
Core Competencies - Strong communication and presentation skills, including interaction with senior leaders and cross-functional stakeholders
- Ability to simplify complex issues and translate strategy into actionable plans
- Exceptional planning, organization, and project management skills
- Proven ability to identify opportunities, solve problems, and drive execution in a dynamic environment
- Experience navigating matrix organizations and leading initiatives through influence rather than authority
- Strong collaboration and relationship-building skills across functions and organizational levels
- Sound judgment, business acumen, and ability to connect disparate issues into practical solutions
- Ability to manage multiple priorities simultaneously and deliver results under tight timelines
- High degree of professionalism, emotional intelligence, discretion, and organizational savvy
- Self-starter with intellectual curiosity, adaptability, and continuous improvement mindset
- Proficient in Microsoft PowerPoint, Excel, and other business productivity tools
Additional InformationApplicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
