Yext

Associate Marketing Operations/ Automation Manager

Yext$108K — $181K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree or equivalent practical experience
  • 3+ years in marketing automation, email marketing, or marketing operations (Marketo preferred)
  • Hands-on experience with major marketing automation platforms
  • Curiosity about AI and automation tools
  • Experience working under tight deadlines with Product and event teams
  • Pragmatic understanding of localization and multi-language sends
  • Strong analytical skills and a data-driven approach
  • Excellent problem-solving and cross-functional coordination capabilities

Responsibilities

  • Own global campaign execution across multiple channels
  • Oversee the email development pipeline from build to deployment
  • Build and maintain scalable campaign infrastructure and processes
  • Coordinate localization of email content for EMEA markets
  • Analyze data to drive email program iteration and optimization
  • Implement A/B testing and performance insights to boost ROI
  • Experiment with AI tools within email workflows
  • Ensure compliance and database hygiene in email practices

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Life insurance and short-term/long-term disability coverage
  • 401(k) retirement plan
  • Generous vacation and sick leave policies
  • Eligibility for performance-based variable pay programs
Full Job Description
Yext is seeking an outstanding Associate Marketing Operations/Automation Manager with the skill and work ethic to both strategize and execute as part of the GTM Engineering team at Yext. Reporting to the Manager, Marketing Operations, you will own the email channel for Yext end-to-end - including the customer onboarding programs, product release communications, multi-language drip campaigns, and the event email motion - while growing into broader marketing operations responsibilities over time. The right candidate is adept at running a reliable, high-volume execution engine, partnering closely with marketing, product, event, and partner teams , and leveraging AI to continue to scale the channel. This is a terrific opportunity for a sharp marketing operator to make a big impact in a dynamic, fast-moving organization. If this sounds like you, then we'd love to hear from you!
What You'll Do
  • Own end-to-end execution of global campaigns, ensuring scalable, repeatable program delivery across email, paid search, webinars, events, and ABM.
  • Execute the end-to-end email development pipeline (build, QA, deploy, localize) for all campaigns through the Marketing Automation Platform.
  • Build and maintain campaign infrastructure, including workflows, templates, and processes that enable scale and consistency.
  • Coordinate email localization efforts with EMEA reviewers and translation partners.
  • Drive data-driven iteration of the email program by tracking engagement, deliverability, and pipeline contribution.
  • Drive continuous campaign optimization through A/B testing, performance analysis, and insights that improve engagement, conversion, and ROI.
  • Pilot AI-aware patterns and automation (e.g., prompt-driven drafting) within the email workflow, and partner with GTM Engineering to replace manual steps (e.g., list-upload automation). Help migrate our tech stack to an ai-native, future-proofed stack.
  • Communicate complex deliverability and list-quality issues clearly to non-analytical stakeholders.
  • Manage compliance and database hygiene tasks including GDPR, opt-in management, unsubscribes, invalid/suspended records.
What You Have
  • BA/BS degree or equivalent practical experience.
  • 3+ years of marketing automation, email marketing, or marketing operations experience (Marketo marketing automation platform preferred).
  • Hands-on execution depth in a major marketing automation platform, including segmentation, smart campaigns, dynamic content, and deliverability mechanics.
  • Curiosity about automation and AI tooling, with an eagerness to upskill into Clay, n8n, and LLM-assisted workflows.
  • Experience supporting Product Marketing, Product, and event teams on tight cycles.
  • Pragmatism around localization, regional differences, and the operational reality of multi-language sends.
  • Strong analytical ability, an evidence-driven approach to measuring/improving the email channel, and a willingness to ask new questions.
  • Outstanding critical thinking and problem-solving skills, excellent cross-functional coordination, and a passion for the email channel.
  • Familiarity with GDPR and email compliance requirements preferred.
How Success Looks
  • Email send velocity and on-time delivery
  • Deliverability metrics (bounce rate, complaint rate, inbox placement)
  • CSAT with customer comms
  • Engagement metrics on owned email programs
  • Project cycle time from intake to send

#LI-JB2

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.

Annual Base Pay Range

$108,900-$181,000 USD

About Yext

Yext is a software and technology services company that provides a cloud-based platform for managing digital knowledge and online presence. The company was founded in 2006 and is headquartered in New York, New York. Yext's platform is used by businesses to manage their online listings, reviews, and other information across multiple platforms and devices. The company has been recognized by Forbes as one of America's Most Promising Companies and by Deloitte as one of the fastest-growing technology companies in North America.
Learn more about Yext
Size
1,400 employees
Market Cap
$744.7 million
Industry
Net Income
-$94.6 million
Founded
2006
5 Year Trend
+25.7%
Revenue
$354.6 million
NASDAQ

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