Job overview:The Associate Manager, People Systems & Operations is the People Team's HRIS subject matter expert and is responsible for the day-to-day administration, optimisation and continuous improvement of BambooHR and other people systems. This role partners closely with Payroll, Benefits, IT and business leaders to ensure the integrity of employee data, support business processes, implement system enhancements and deliver an outstanding employee experience across the entire employee lifecycle.
Location: Hybrid in our Jersey City, NJ office.
Reports to: Executive Director, People Operations.
Roles and responsibilities (Include but are not limited to):
- Serve as the People Team's HRIS subject matter expert, managing, configuring, and optimizing HR systems and related processes
- Configure and maintain workflows, approvals, security roles, permissions, and system settings to support business requirements
- Lead HRIS implementations, integrations, system enhancements, and upgrades in partnership with internal and external stakeholders
- Lead user acceptance testing (UAT) for new functionality, system enhancements, and upgrades
- Troubleshoot HR system issues and work with IT, and vendors to resolve them
- Build, maintain, and analyze HR reports, dashboards, and metrics to support business decision-making
- Own all People Team data entry activities, ensuring employee records are maintained accurately, consistently, and in a timely manner
- Conduct regular data audits and quality checks to ensure the integrity of employees, compensation, organizational, and reporting data
- Oversee onboarding, offboarding, employee record management and employee lifecycle changes
- Maintain data governance, change control, and compliance with employment legislation, internal policies, audit requirements, and data privacy standards
- Identify opportunities for automation, process improvement, and operational efficiencies across the People function
- Develop, document, and continuously improve HRIS processes, workflows, controls, and user guides
- Provide first-line support, training, and guidance to employees, managers, and the People Team on HR systems and processes
- Partner with IT on system security, single sign-on (SSO), integrations, and access management
- Support People Team projects, organizational change initiatives, and continuous improvement activities
Candidate Profile:- Experience configuring and administering HR systems
- Experience with HRIS implementations and integrations
- Strong knowledge of HR processes across the employee lifecycle
- Advanced Microsoft Excel skills, including PivotTables, XLOOKUP, and data analysis
- Experience with BambooHR and ADP Workforce Now a plus
- Excellent attention to detail and commitment to data accuracy
- Strong analytical skills with the ability to interpret data
- Highly discreet, trustworthy, and experienced in handling confidential employee data
- Strong awareness of compliance, governance, and risk management
- Excellent communication and collaboration skills
- Ability to manage multiple priorities and work independently
Compensation Description (annually):Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
[Base salary per annum]:
$100,000-$120,000 USD
Benefits:For an overview of our benefits package and compensation information, please visit "Joins us - Our Benefits".
These include flexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
