About the Role

As a Strategy & Operations Associate Manager focused on the customer side of our Going Out product you'll own critical pieces of the customer go to market strategy. You will report to our Director of In-Store and work on some of the most urgent projects as the team prepares to scale our product Nationwide. You'll own and collaborate on critical components of our business including the Going Out customer journey, the Going Out interaction with DashPass, our in-app conversion (from DoorDash visitor to in-store visitor), monthly retention and order frequency for the product and more. You'll even design and execute experiments to learn about new products we may bring into the Going Out tab. This role will also include regular customer research, and tons of collaboration with product, marketing, and sales.
You're excited about this opportunity because you will...

• Build - help launch an exciting new product at DoorDash
• Strategize - Set the strategy for customer experience on Going Out
• Experiment - Scope tests and experiments on everything from activation to optimization
• Implement - Execute new marketing and comms plans to help our customer base grow
• Analyze - Build models to evaluate success and set new goals
• Influence - Work with our Product, Engineering, Operations and Sales teams to scale Going Out

We're excited about you because...

• You have 4+ years of experience in management consulting / tech / design / investment banking / corporate strategy / business development / business operations or related experience; high-growth or early-stage startup experience strongly preferred
• You have an established track record of achieving tangible outcomes and moving needles
• You have experience leading projects, working in a team, and motivating people at all levels across a variety of job responsibilities
• You can translate high-level goals into applicable plans & action items
• You have excellent Excel skills (can perform complex functions); SQL knowledge a bonus

We expect this position to be filled by 8/7/2026.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$105,400-$155,000 USD