Reporting Relationship

The Associate Manager, Bespoke Initiatives is on the Knowledge and Bespoke team and will report to the Chief of Knowledge Officer and Senior Advisor to the CEO.

Position Overview

The Associate Manager, Bespoke Initiatives provides support for Bespoke projects for the Knowledge and Bespoke Department and acts as a back-up Program Officer or other roles as needed. This is an all-around utility role and reports directly to the Chief of Knowledge Officer and Senior Advisor to the CEO. Other project assignments not specifically described below may be made on an as needed basis at the discretion of the Chief of Knowledge Officer and Senior Advisor to the CEO.

Responsibilities

Key responsibilities include, but are not limited to:

• Manage day-to-day coordination and execution of selected Bespoke Initiative workstreams, including maintaining project plans, tracking milestones, identifying risks or gaps, and ensuring timely follow-through on deliverables.
• Lead planning and coordination for monthly Bespoke team meetings, including developing agendas, preparing materials, facilitating knowledge-sharing opportunities, capturing key decisions, and driving follow-up on action items.
• Partner with the Chief Knowledge Officer and Senior Advisor to the CEO to support donor engagement, including preparing briefing materials, coordinating meeting logistics, tracking next steps, and ensuring timely follow-up.
• Provide project management and operational coverage and support to Blue Ridge Labs, Learning + Tech, Capital, and other high-priority donor related initiatives and emerging projects helping to advance priorities across a complex and matrixed environment and escalating issues as needed.
• Conduct research and synthesize information to support special initiatives and exploratory areas of work, including potential climate and environmental efforts; prepare summaries, options, or recommendations for review by senior leaders.
• Provide short-term project coverage for teams with identified capacity needs, helping clarify scope, organize priorities, coordinate stakeholders, and keep work moving forward.
• Support cross-team communication and alignment across Bespoke Initiatives by maintaining project trackers, preparing status updates, documenting decisions, and sharing relevant information with stakeholders.
• Identify opportunities to improve team processes, meeting structures, documentation, and knowledge-sharing practices, and recommend practical improvements to increase efficiency and coordination.

Qualifications

• At least 2 years of relevant work experience, Bachelor's Degree preferred

• Demonstrated ability to build rapport with a wide range of stakeholders, navigate interpersonal dynamics, and build long-term relationships across diverse teams and organizations.
• Ability to communicate directly and transparently using a variety of tools and formats, including data, visual aids, and presentations, adapting style to the audience.
• Demonstrated ability to manage multiple workstreams and competing priorities, track milestones, organize a diversified workload, and follow through on deliverables in a timely and detail-oriented manner.
• Actively seeks feedback to improve and demonstrates a growth mindset, learning from setbacks and adjusting approaches accordingly.
• Ability to identify themes and opportunities across both quantitative and qualitative information to support decision-making.
• High attention to detail with a commitment to accuracy.
• Entrepreneurial mindset with a strong collaborative work ethic

Salary and Benefits

The salary range for this role is $84,000 - $90,000.

Robin Hood offers a competitive compensation package, with a salary range determined by years of experience, skills, and abilities. Each candidate's placement within the range will be based on these factors while ensuring alignment with our commitment to equitable internal pay practices.

Our extensive benefits include medical, dental, vision, and life insurance, a 403(b) retirement plan with employer match, and a 12% employer contribution to a 401(a) retirement plan. We also support a healthy work-life balance by providing new hires with 20 days of accrued paid time off. This position is based in New York City and follows a hybrid work environment. Employees are required to work on-site three (3) days per week, with Tuesday, Wednesday, and Thursday designated as the standard in-office days. Beginning in January 2027, Robin Hood's in-office requirement will increase to four (4) days per week. Please note that the hybrid schedule is subject to change based on organizational priorities and team needs. Any adjustments will be communicated well in advance.