About the Role:As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers' businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.
In this role, you'll collaborate with senior Forward-deployed Product Managers and Forward-deployed Engineers (FDEs) to support the build of AI Agent products.
What You'll Do:
- Drive AI Agent deployments for customers across the lifecycle - from pre-sales to post-launch optimization
- Define AI roadmaps for the customer's executive team by blending both quantitative analysis and qualitative insights; leverage automated conversation discovery tools in addition to traditional data analysis
- Iterate prompt & context engineering to achieve customer's use case and intended business outcomes
- Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta's agent builder and beta internal tools
- Improve our playbooks for agent development and customer deployment
Why join as an Associate FDPM at Cresta?
- Differentiated career development:
- Get hands-on AI product experience building Agentic solutions using a cutting-edge tech stack
- Access to an accelerated timeline of customer-facing opportunities as an AI thought partner to executives & leadership
- Rotational opportunities:
- Launching solutions for mid-market to Fortune 500 companies across different verticals, gaining breadth & depth in industry knowledge and domain expertise
- Develop multiple functional strengths as a super-generalist: work on projects that give experience across multiple teams, including go-to-market, engineering, product, customer success, and more
- Investment & mentorship:
- Mentorship from PMs who have been building GenAI solutions since GPT-2, as well as from Microsoft, TikTok, consulting firms, and start-ups
- Launching pad for your learning and career, we take that seriously as a company in scoping opportunities
What We're Looking For:You are a pragmatic, results-oriented problem solver who thrives in fast-paced environments and excels at turning ambiguity into execution.
What you'll bring:
- 2+ years of relevant experience (e.g., Product Management, Consulting, Implementations, Customer / Sales Engineer, Revenue & Sales Analyst, Investment Banking, Founder)
- Hands-on work style - curiosity with a bias for action. You deliver with urgency and care
- Comfortable working with ambiguity and learning quickly in a dynamic startup environment
- Willingness to travel
Bonus Points:
- Previous exposure via clients or projects to the travel & hospitality, healthcare, insurance, and financial industry domains
- Experience in a startup or high-growth SaaS environment
- Experience working closely with AI or LLM-first products
- Technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)
Perks & Benefits:We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
OTE Range: $130,000-$170,000 + Offers Equity
