University of South Carolina

Associate Director

University of South Carolina$71K — $89K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field with 5+ years of experience, or equivalent combination of education and experience.
  • Master's degree and two years in educational loan administration preferred.
  • Minimum of 3 years supervisory experience preferred.
  • Thorough knowledge of Direct Loan regulations necessary.
  • Experience with a financial aid computer system is essential.

Responsibilities

  • Oversee administration of Federal Direct Student and Parent Loan programs, totaling over $250 million annually.
  • Assist in reviewing student applications and adjusting awards.
  • Provide training to the loan services team and other staff on loan processes.
  • Counsel students and parents on financial aid, emphasizing educational loans.
  • Maintain knowledge of private educational loan opportunities and lenders.
  • Ensure operational procedures are compliant and communicate borrowers' rights and responsibilities.
  • Stay current on federal reporting requirements and facilitate accurate loan processing.

Benefits

  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition
  • Dependent Scholarships
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities
Full Job Description
Posting Details

Posting Summary

Logo

Posting Number
STA00677PO26

Job Family
Student Administrative Services

Job Function
Financial Aid

USC Market Title
Senior Assistant Financial Aid Officer

Link to USC Market Title
https://uscjobs.sc.edu/titles/145657

Job Level
M3 - Managerial

Business Title (Internal Title)
Associate Director

Campus
Columbia

Work County
Richland

College/Division
Enrollment Management

Department
EM Financial Aid and Scholarships

State Pay Range
G11

USC Market Range
MRI - $71,310 $89,137 $106,965

Anticipated Hiring Range
$71,310 - $89,137

Location of Vacancy

Part/Full Time
Full Time

Hours per Week
37.5

Work Schedule
  • Monday - Friday from 8:30am - 5:00pm; one hour for lunch.
  • Must be willing to work a flexible schedule to meet the needs of the department.


Basis
12 months

Job Search Category
Student Services

Position Description

Advertised Job Summary

The Associate Director will oversee the administration of the Federal Direct Student and Parent Loan programs, along with the administration of private educational loans. These programs total over $250,00,000 annually.

Job Related Minimum Required Education and Experience
  • Requires a bachelor's degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.


Required Certification, Licensure/Other Credentials

Preferred Qualifications
  • Masters degree and two years experience in educational loan administration and 3 or more years of supervisory experience.
  • Student financial aid experience required, preferably in a medium to large sized institution.
  • Thorough knowledge of Direct Loan regulations required.
  • Experience with a financial aid computer system essential.
  • Supervisory experience preferred.


Knowledge/Skills/Abilities
  • Ability to work in a highly automated, complex organization.
  • Should be able to effectively communicate orally and in writing with various publics.
  • Leadership capabilities, a high energy level, and a sincere dedication to outstanding student service as well as outstanding organizational skills.
  • Commitment to innovation, and the ability to be flexible when situations demand also required.


Job Duties

Job Duty

Remains current on the handling of Federal Direct Student and Parent Loans.

Essential Function
Yes

Percentage of Time
10

Job Duty

Assists in the office's general student application review by reviewing applications, analyzing specific needs and situations, securing follow-up information when needed, and reviewing and adjusting awards when necessary. This is all accomplished with a thorough knowledge of the entire student financial aid process from application through delivery.

Essential Function
Yes

Percentage of Time
10

Job Duty

Provides training and updated information to the loan services team and to other staff as appropriate to accomplish the coordinated office effort necessary to meet the demands of the University's educational student loan borrowers.

Essential Function
Yes

Percentage of Time
10

Job Duty

Counsels and advises student and parents regarding all general aspects of student financial aid with particular emphasis on educational loans.

Essential Function
Yes

Percentage of Time
10

Job Duty

Remains knowledgeable and assists in office efforts to provide debt management educational information and information about loan consolidation

Essential Function
Yes

Percentage of Time
10

Job Duty

Maintains a thorough and current knowledge of private educational loan program opportunities and lenders, fostering working relationships with these institutions, and a disclosure of borrowing opportunities for students seeking such assistance.

Essential Function
Yes

Percentage of Time
15

Job Duty

Oversees the administration of Federal Direct Student and Parent Loans, maintaining compliant operational procedures and processes, communicating with borrowers about rights and responsibilities, assuring timely and accurate loan processing, and facilitating or resolving any federal reporting responsibilities.

Essential Function
Yes

Percentage of Time
35

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive
No

Hazardous weather category
Non-Essential

Posting Detail Information

Number of Vacancies
1

Desired Start Date

Job Open Date
09/10/2026

Job Close Date
10/25/2026

Open Until Filled
No

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by October 25, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:
  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition
  • Dependent Scholarships
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities


Quicklink for Posting
https://uscjobs.sc.edu/postings/213063

About University of South Carolina

The University of South Carolina (USC) is a public research university located in Columbia, South Carolina. It was founded in 1801 and is the flagship institution of the University of South Carolina System. USC offers more than 350 programs of study, including bachelor's, master's, and doctoral degrees. The university is known for its strong programs in business, law, medicine, engineering, and education. USC is also home to the South Carolina Honors College, which offers a rigorous liberal arts curriculum to top students. The university has a diverse student body and is committed to providing access to higher education for all.
Learn more about University of South Carolina
Size
12,000 employees
Industry

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