Harrison and Star

Associate Director, Strategy

Harrison and Star$95K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in customer experience strategy and CRM management.
  • Strong understanding of delivering high-performing marketing campaigns.
  • Proven track record in managing client relationships and expectations.
  • Ability to analyze customer data and derive actionable insights.
  • Excellent communication skills to translate strategic plans to execution.

Responsibilities

  • Lead strategic delivery of customer experience initiatives.
  • Collaborate with a team of strategists to develop impactful CRM journeys.
  • Design innovative communication plans that resonate with end-customers.
  • Identify opportunities for improvement within existing marketing strategies.
  • Oversee day-to-day operations ensuring high-quality deliverables.

Benefits

  • Flexible work environment requiring at least three days in the office per week.
  • Opportunity to work with world-class brands and industry leaders.
  • Collaborative team environment with strategic focus.
  • Access to career development and growth opportunities.
  • Engagement in impactful projects that drive customer engagement.
Full Job Description
Agency:
Omnicom Precision Marketing

Job Function:
Strategy and Planning

Job Subfunction:
Research and Insights

Job Description:
We're looking for a strategically minded individual with a proven record of building high performing customer experiences and CRM journeys for world-class brands. You will lead with excellence in the day-to-day strategic delivery alongside a team of strategists.

Your industry and CRM background will equip you to create a high standard for deliverables. Your strategic prowess will uncover opportunities to design a path forward and deliver impactful work with results. Your ability to create innovative communications plans will spark new ideas and thoughtfully connect with the end-customer.$95,000.00 - $115,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

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