Job Title: Associate Director, Investor ServicesLocations: New York, NY - Hybrid
About the Role
As the backbone of the investment world, SS&C is committed to excellent clientserviceand our Investor Services teams are fundamental to the deliveryof that service.Associate Directorscoordinate new client launches, build and maintain strong clientrelationshipsand provide guidance and mentorship to their teams.
How You Will Make an Impact
Coordinate new client business meetings, clear communication of launch or conversion requirements
Analyze, establish and review new client launches and conversion fund data in database
Work with external auditors and accounting to complete confirmation and due diligence requests
Assist and lead departmental initiatives
Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
Provide coaching, training and leadership as necessary to the Investor Services team
Act as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues
Review and validate investor reporting to distribute to investors
Develop culture of continuous efficiency improvements resulting in increased capacity
Required Experience
Bachelors degree in Financeor related field
8+ yearsexperience in Investor Services or related field (financial services/fund administration, corporate communications, portfoliomanagementor securities analysis)
Previousmanagement experienceisrequired
Strong knowledge of financial services/mutual funds/hedge funds/private equity fundsrequired
Excellent communication skills, including written, listening and presentation abilities
Proven ability to work under pressure and meet deadlines
Strong organizational and relationship building skills
Join SS&C, where innovation meets global opportunities. to apply.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
