New York University

Associate Director, Silver Student Experience

New York University$80K — $100K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Social Work, Higher Education Administration/Counseling, or a closely related field of practice.
  • Master's Degree in Social Work (MSW) or related field preferred.
  • 5+ years of progressively responsible experience in higher education administration and student engagement.
  • 2+ years experience in a large, decentralized urban research university preferred.
  • Knowledge of CSWE core competencies and implicit curriculum.

Responsibilities

  • Provide strategic leadership to enhance social work readiness and competence among students.
  • Engage with key initiatives linking academic affairs with student community life.
  • Support student perseverance and social work readiness through relational awareness and adaptive leadership.
  • Navigate complex student needs and implement restorative practices.
  • Translate university's commitments into actionable student success strategies.

Benefits

  • Commitment to operationalize social work training aligned with core values.
  • Opportunity to work within a highly influential public research university.
  • Supportive environment for innovative program development.
  • Focus on student belonging, flourishing, and equal access.
  • Engagement in sustainability initiatives aimed at carbon neutrality.
Full Job Description
Position Summary

The Associate Director will work on a dynamic team in the Office of The Silver Student Experience to operationalize a fully integrated social work student experience grounded in NYU Silver's mission, social work core values, and the Council on Social Work Education (CSWE) competencies. This role provides advanced-level direction and strategic leadership to engage the explicit and implicit social work curricula across the Office portfolio's five core pillars: Social Work Readiness & Competence, Access & Affordability, Community Care, Wellbeing & Belonging, Civic Fluency & Impact, and Celebrative Community Life. Through application of relational awareness, adaptive leadership, and restorative practices, the Associate Director supports student perseverance and social work readiness. The Associate Director will navigate complex student emergent needs while leading key initiatives that bridge academic affairs (explicit curriculum) and community life and student success (implicit curriculum), actively translating NYU and Silver's commitment to student belonging, flourishing, academic success, and equal access.

Qualifications

Required Education:
Bachelor's Degree in Social Work, Higher Education Administration/Counseling, or a closely related field of practice.

Preferred Education:
Master's Degree in Social Work (MSW), Higher Education Administration/Counseling, or a closely related field of practice.

Required Experience:
5+ years of progressively responsible staff-level experience in higher education administration, student engagement, crisis intervention, student community life, assessment principles, programmatic development, and budget management.

Preferred Experience:
2+ years Prior relevant experience operating within a large, highly decentralized urban research university. Prior clinical/direct practice experience working alongside marginalized, non-traditional, or sudent profiles with additional support needs.

Required Skills, Knowledge and Abilities:
Structural understanding of the social work implicit curriculum and Council on Social Work Education (CSWE) core competencies. Demonstrated engagement and experience with restorative practices/restorative justice, adaptive leadership models, and relational/transactional awareness. Excellent interpersonal, strategic, and crisis-management skills, with a proven capacity for civic literacy and civil engagement practice. Strict adherence to data privacy and security procedures for sensitive student data handling and institutional analysis.

Preferred Skills, Knowledge and Abilities:
Advanced strategic capacity to design, implement, and execute comprehensive accessibility audits. Proven ability to translate values and competencies into large-scale, student-facing operational systems with measurable outcomes.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $80,000.00 to USD $100,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

About New York University

New York University (NYU) is a private research university based in New York City. Founded in 1831, NYU is one of the largest private universities in the United States, with a total enrollment of over 50,000 students across its various campuses. The university offers a wide range of undergraduate and graduate programs, including business, law, medicine, and the arts. NYU is known for its strong academic programs, world-class faculty, and diverse student body. The university has a long history of innovation and has been at the forefront of many important developments in fields such as finance, technology, and the arts.
Learn more about New York University
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