Merck & Co, Inc

Associate Director, Quality Assurance

Merck & Co, Inc$142K — $224K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in quality assurance, compliance, or technical operations in pharmaceutical or biotech sectors.
  • Strong understanding of cGMP and international regulations relevant to the biotechnology industry.
  • In-depth knowledge of regulatory guidelines such as 21 CFR part 11 and Annex 11.
  • Excellent communication and leadership skills to drive compliance and foster collaboration.
  • Proven ability to lead cross-functional initiatives in a matrix organization.

Responsibilities

  • Develop and execute a comprehensive compliance program to ensure Permanent Inspection Readiness (PIR).
  • Monitor changes in regulations and proactively update site practices to ensure compliance.
  • Conduct risk assessments; develop and implement risk mitigation strategies.
  • Serve as the subject matter expert during regulatory inspections and provide necessary information to health authorities.
  • Lead the team coordinating Health Authority reporting and compliance concerns on-site.
  • Train employees on compliance matters and continuous improvement initiatives for inspection readiness.

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Retirement savings plan with company match.
  • Generous paid time off and holidays.
  • Opportunities for further education and professional development.
  • Access to wellness programs and employee assistance resources.
Full Job Description
Job Description

The Associate Director, Inspections lead will be a core member of the West Point Quality Assurance Leadership Team and serves as a quality leader accountable for the quality oversight and management of the Quality team overseeing Regulatory Inspections and Health Authority reporting supporting the West Point Manufacturing and Quality Control laboratories. The position will be responsible to ensure site's compliance with applicable regulations, industry standards and Quality Management Systems. The incumbent will be responsible for developing, implementing and leading a group of compliance professionals through the deployment of compliance programs, monitor compliance efforts and advise site senior management on compliance related matters. The role involves serving as the lead for regulatory agency inspection coordination and collaborating with other departments to address compliance issues. The responsibilities of this role will additionally include sustainment through continuous improvement of the organization at the site.

Primary activities include, but are not limited to:
  • Develop and implement comprehensive compliance program for the site to ensure Permanent Inspection Readiness (PIR), which includes Health Authority Reporting and inspection readiness team.
  • Track and Interpret changes in regulations, industry standards and ensure proactive awareness and PIR at the site.
  • Conduct regular compliance risk assessments, identify potential risks and develop strategies to mitigate the risks. Identify and address compliance issues, develop corrective action plans and implement improvements to compliance programs
  • Act as a liaison and/or SME to present operational compliance to Health Authorities and regulatory agencies on relevant topics.
  • Lead a team of professionals who serve as contact for regulatory agencies during inspections, responding to inspectional or regulatory agency inquiries, providing information and addressing compliance concerns.
  • Serve as Manager to the lead for the team coordinating Health Authority reporting, Market action events, and complaint process management for the site.
  • Provide training and guidance to employees on compliance related matters, ensuring a robust PIR at the site.
  • Provide expertise in developing strategies for inspection readiness including working with Regulatory with relevant submissions for new product launches
  • Skills in engaging and collaborating with various functional teams (e.g., Operations, Technology, Automation, Regulatory, Research).
  • Ability to build relationships and work effectively in a team-oriented environment.
  • Engage and drive continuous improvement initiatives across the site to drive simplification and standardization.


Required Experience, Skills, and Knowledge:
  • Applicable experience, strong understanding and knowledge of relevant quality systems expectations in the biotechnology or vaccine industry.
  • Expert knowledge of cGMP relevant to the biotechnology or vaccine industry including knowledge of the local and international GMP regulations.
  • In-depth knowledge of regulatory requirements and guidelines (e.g. 21 CFR part 11, Annex 11).
  • Ability to work independently while fostering collaboration in team settings and matrix organizations to achieve common goals.
  • Highly skilled in listening to diverse perspectives, developing impactful solutions, and advocating for effective positions through influence.
  • Strong working knowledge of Quality Management Systems, and associated business processes.
  • Excellent communication, leadership, technical writing and problem-solving skills
  • Ability to cultivate positive, transparent, and productive relationships across various stakeholders.
  • A team player with high initiative, demonstrated planning skills, proven performance in problem-solving, team building and staff development.
  • Experience in working with cross functional teams as well as good leadership skills in a matrix organization
  • Experience in managing cross-functional initiatives or programs


Minimum Education Requirements and Experience:
  • Bachelor's degree (BS) or Master's degree (MS) with Ten (10) years applied professional work experience in one of the following pharmaceutical work areas: quality assurance, compliance, manufacturing operations, technical operations.


Preferred Qualifications

  • Experience leading regulatory inspection readiness and Health Authority inspections in a pharmaceutical, biotech, or vaccine environment
  • Strong knowledge of quality systems, compliance oversight, and CAPA management
  • Demonstrated ability to lead cross-functional initiatives in a matrix environment
  • Experience interacting with regulatory agencies and senior leadership
  • Strong understanding of health authority reporting, complaint management, and market action processes
  • Ability to interpret complex regulations and translate them into practical site-level actions
  • Proven leadership, coaching, and team development skills
  • Excellent communication, influence, and relationship-building skills
  • Strong organizational and problem-solving skills with a continuous improvement mindset
  • Experience driving simplification, standardization, and process improvement across a site #EBRG's #VetJobs


Required Skills:
Change Management, Computer System Validation (CSV), Decision Making, Driving Continuous Improvement, GMP Laboratory, People Leadership, Performance Qualification (PQ), Quality Auditing, Quality Control Documentation, Quality Management Standards, Quality Management Systems (QMS), Quality Risk Management, Regulatory Compliance, Supplier Quality Management, Training and Development

Preferred Skills:

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San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Not Applicable

Shift:
1st - Day

Valid Driving License:
No

Hazardous Material(s):
N/A

Job Posting End Date:
09/17/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

About Merck & Co, Inc

Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

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Join the visionary team at Merck & Co, Inc, a global leader in healthcare dedicated to advancing the world of medicine. As part of our professional community, you'll find dynamic job opportunities that foster innovation and leadership across various fields. Merck & Co, Inc is not just a company; it's a place where you can make a difference.

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Benefits and Culture

We understand that our employees are our greatest asset, which is why we offer competitive benefits designed to support the health and well-being of you and your family. From comprehensive health care coverage and retirement plans to flexible working conditions and wellness programs, our benefits package is designed to meet the diverse needs of our team members.

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Learn more about Merck & Co, Inc
Size
68,000 employees
Market Cap
$282.6 billion
Industry
Net Income
$7 billion
Founded
1668
5 Year Trend
+4.1%
Revenue
$47.9 billion
NASDAQ

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