Associate Director, Omnichannel Strategy

Inizio Evoke

$140K — $150K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of agency experience in healthcare/pharmaceutical marketing with a focus on omnichannel strategy
  • Understanding of marketing to patients/consumers is a plus but not mandatory
  • Expertise in omnichannel marketing, digital marketing, CRM, relationship marketing, and customer segmentation
  • Ability to manage client relationships successfully in multi-stakeholder environments
  • Hands-on experience in agency new business efforts and presentations

Responsibilities

  • Collaborate on integrated marketing and communications plans for specific clients
  • Translate insights into personalized omnichannel experiences addressing brand challenges
  • Connect insights, creative, analytics, and media to achieve cohesive marketing campaigns
  • Drive strategic vision of projects from conception to execution according to the omnichannel plan
  • Define measurement plans and contribute to performance analysis and optimization recommendations
  • Develop annual strategic plans in collaboration with various team experts
  • Support business development through involvement in new business pitches

Benefits

  • Flexible remote and hybrid work arrangements
  • Comprehensive medical and dental benefits
  • 401(k) retirement plan
  • Tuition reimbursement for professional development
  • Flexible time off for work-life balance
Full Job Description
About the Role:

Omnichannel strategy drives activation planning for our clients, providing multichannel marketing expertise to the multidisciplinary teams that serve our clients. Along with client work, this team leads the agency's thought leadership activities and is involved in our business development process.

The Associate Director, Omnichannel Strategy will collaborate on the creation and execution of integrated marketing and communications plans for a specific set of clients and brands. In this role, you will serve as a subject matter expert for your accounts while partnering with other omnichannel strategists, members of the strategy team, and colleagues from various disciplines, including account management, project management, creative, data, technology, and media. You will have client-facing responsibilities, so strong presentation skills are essential.

The position offers flexibility for remote and hybrid work arrangements. You will report to the SVP, Omnichannel Strategy.

You will:
  • Bring omnichannel experience across HCP audiences, strong fluency in media and channel capabilities, an understanding of content strategy, and a data-first mindset
  • Translate actionable insights around important brand challenges, top commercial opportunities, as well as audience beliefs, behaviors, and needs into highly personalized omnichannel experiences
  • Serve as a connector-bridging insights, creative, analytics, media, and client goals into cohesive, high-performing engagement ecosystems that bring campaigns to life
  • Thrive in both strategic planning and hands-on execution, helping drive the strategic vision of scoped projects from conception through execution, ensuring each initiative is consistent with the holistic omnichannel plan
  • Collaborate with Inizio Evoke teams to define measurement plans, contribute analysis to performance reports, and develop optimization recommendations
  • Partner with account, brand strategy, and other omnichannel strategists to drive annual strategic and tactic plans that address the right strategic levers and comprise an optimized mix of channels, tactics, content, and messaging
  • Elevate the agency as a strategic partner and trusted advisor to clients by demonstrating a full understanding of their businesses and the ability to craft actionable solutions to their challenges
  • Bring new innovative thinking to clients that propel their businesses forward
  • Supporting business development from assisting in new business pitches
  • Keep current on omnichannel best practices; trends, channels, technologies, and partners -both within and outside of healthcare

You Will Bring:
  • 4+ years of agency experience with a foundation in healthcare/pharmaceutical marketing to healthcare professionals in a digital, engagement, or omnichannel strategy role
  • Experience marketing to patients/consumers is beneficial, but not required
  • Main discipline expertise: omnichannel marketing, digital marketing, customer relationship management (CRM), relationship marketing (RM), customer segmentation, segmented content strategies, marketing & sales automation, digital media, social media, search (SEO/SEM), strategic application of data and marketing analytics
  • Can manage client relationships and navigate multi-stakeholder environments
  • Hands-on experience supporting agency new business efforts
  • Proficient in creating impactful presentations

Inizio Evoke provides an exciting and flexible work environment, great compensation packages and outstanding company paid benefits including medical, dental, 401(k), tuition reimbursement and flexible time off.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary - that's why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation

$140,000-$150,000 USD

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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