Wonder

Associate Director of Product, Blue Apron

Wonder$193K — $203K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience in consumer-facing subscription products
  • Expertise in early engagement and subscription activation mechanics
  • Strong background in conversion rate optimization and experimentation
  • Proficient in SQL and data analytics for subscriber behavior
  • Experience designing and interpreting A/B tests and building an experimentation culture
  • Strong instinct for lifecycle design to enhance customer journeys
  • Excellent communication skills to align stakeholders across functions
  • High ownership mentality with a focus on accountability for outcomes

Responsibilities

  • Own the entire consumer product strategy and roadmap for Blue Apron
  • Drive improvements in customer conversion rates, retention, and churn reduction
  • Champion customer voice by translating insights into product priorities
  • Coordinate product and lifecycle strategies with Marketing and CRM
  • Communicate strategy and outcomes to senior leadership effectively
  • Align Blue Apron's product priorities with company-wide infrastructure

Benefits

  • Competitive salary package including equity and 401K
  • Various medical, dental, and vision plans
  • Additional unlisted benefits and perks available
Full Job Description
About the Opportunity

Blue Apron is looking for a driven, analytically sharp Associate Director of Product to own the digital product experience that keeps our subscribers engaged, converting, and coming back. This is a critical leadership role at the heart of Blue Apron's growth strategy-sitting at the intersection of subscription management, ecommerce optimization, and customer lifecycle.

You'll own the end-to-end subscriber journey: from the moment a prospective customer first lands on our site through onboarding, plan management, skip and pause flows, win-back, and every touchpoint in between. You'll partner with Engineering, Design, Data Science, Marketing, and CRM to build product experiences that reduce churn, improve trial-to-paid conversion, and deepen the long-term relationship between Blue Apron and its subscribers.

Reporting into the VP of Consumer Product at Wonder, you'll operate with significant autonomy-setting your own roadmap, driving your own experimentation program, and owning the metrics that reflect the health of the Blue Apron subscriber base. You'll also benefit from the resources, tooling, and talent network of a larger organization while running a focused, high-ownership product remit.

If you're energized by subscription dynamics, love the rigor of conversion optimization, and believe that reducing churn is as much a product challenge as a marketing one-this role is for you.

The Impact You Will Make
  • Own the end-to-end Consumer product strategy and roadmap for Blue Apron across platforms
  • Drive measurable improvements in new customer conversion rate, retention, frequency, subscriber churn reduction, and LTV, using data and experimentation to identify and close gaps in the return-user journey
  • Champion the voice of the customer internally, translating behavioral signals and qualitative research into product priorities that resonate at scale
  • Partner with Marketing and CRM to ensure product and lifecycle communication strategies are tightly coordinated, especially around cancel-save, win-back, and re-engagement moments
  • Communicate strategy, progress, and outcomes clearly to senior leadership, influencing roadmap investment and company-wide retention priorities
  • Represent Blue Apron's product priorities clearly within Wonder, aligning with shared infrastructure, platform, and personalization capabilities where they accelerate the roadmap


What You Bring to the Table
  • 8+ years of product management experience, with meaningful time spent on consumer-facing subscription products-meal kits, streaming, SaaS, or adjacent
  • Deep subscription product expertise: you understand the mechanics of early engagement and subscription activation, plan flexibility, churn drivers, and win-back-and you've built product solutions that meaningfully move these metrics
  • Strong conversion rate optimization background: you have a rigorous, experiment-driven approach to funnel improvement and a track record of measurable CVR gains
  • Solid data and analytics skills: comfort with SQL, funnel analysis, cohort analysis, and the ability to independently size opportunities and diagnose problems in subscriber behavior
  • Experimentation fluency: experience designing statistically sound A/B tests, interpreting results correctly, and building an experimentation culture on your team
  • Strong lifecycle instincts: you think holistically about the customer journey and understand how to design personalized product experiences that build habit, reduce friction at high-risk moments, and recover lapsed subscribers
  • Clear, confident communicator: you can synthesize complexity into crisp narratives for leadership and drive alignment across engineering, marketing, and operations stakeholders
  • High ownership mentality: you treat your product like a business, hold yourself accountable to outcomes (not outputs), and move with urgency
Got These? Even Better
  • Experience at a direct-to-consumer subscription brand (meal kit, grocery, CPG, media, or adjacent)
  • Background working with CRM and lifecycle marketing platforms (Braze, Iterable, Klaviyo, or similar) from the product side
  • Experience with ecommerce checkout and payment flows in a subscription context
  • Prior experience in a startup or high-growth environment where product scope evolves quickly


New York / New Jersey Base Salary: $193,500 - $203,000.

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

About Wonder

World of Wonder Productions is an American production company founded in 1991 by filmmakers Randy Barbato and Portsmouth-born Fenton Bailey. Based in Los Angeles, California, the company specializes in documentary television and film productions, with credits including the Million Dollar Listing docuseries, RuPaul's Drag Race, and the documentary films Mapplethorpe: Look at the Pictures and The Eyes of Tammy Faye. Together, Bailey and Barbato have produced programming through World of Wonder for HBO, Bravo, HGTV, Showtime, the BBC, Netflix, and VH1. World of Wonder is perhaps best known for its contributions towards LGBTQ programming, for which they won an Outfest Annual Achievement Award in 2011. Their most well known LGBTQ production is RuPaul's Drag Race, having managed the career of drag queen and titular host RuPaul for many years before this, eventually producing the franchise alongside the majority of its live shows, podcasts, television specials, and conventions.
Learn more about Wonder
Industry
Founded
2015

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