IHG

Associate Director of Catering & Conference Services

IHG • $80K — $95K *
Phoenix, AZ 85032In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of catering sales experience in a similar environment
  • Strong sales capability with a focus on results
  • Experience in developing effective marketing plans
  • Proven ability to build relationships and communicate across departments
  • Familiarity with Delphi software is beneficial
  • Willingness to work flexible hours, including nights and weekends

Responsibilities

  • Develop and implement annual and quarterly marketing plans for catering
  • Generate long-term sales strategies for hotel teams
  • Collaborate with sales management on function space usage
  • Enforce Kimpton standards and ensure proper software utilization
  • Conduct competitive market analysis and adjust pricing
  • Stay updated on industry trends and share insights
  • Perform audits of catering/banquet operations as needed
  • Engage in regular communication and coordination with various teams

Benefits

  • Opportunity to work in a dynamic and growth-focused catering environment
  • Collaborative culture with strong team communication
  • Access to ongoing training and development through conference calls and meetings
  • Participation in local sales initiatives and blitzes
  • Flexibility in scheduling to accommodate personal commitments
Full Job Description
What You'll Do

The primary goal of the Associate Director of Catering & Conference Services is to maximize revenues and profitability within the catering department while staying on top of current market catering trends, Kimpton directives and practice total asset management. You'll be responsible for departmental communication, reporting standards & guidelines, and financial performance.

Some of your responsibilities include:

  • Build and execute annual and quarterly marketing plans of catering department to effectively sell and service local corporate and social catering.
  • Focus on long-term selling strategics for the hotel sales teams
  • Work alongside Sales Managers/Director of Sales & Marketing on effective function space management.
  • Implement Kimpton CGS standards on a local level, and ensure accurate adoption and utilization of Delphi and Meeting Broker according to those standards.
  • Create annual competitive market surveys and monitor pricing/structure that adheres to competition in area.
  • Monitor and communicate industry trends within marketplace.
  • Conduct catering/banquet audits of property within assigned region on an as-needed basis.
  • Attend weekly update calls with the regional director and weekly hotel revenue, staff, sales, and restaurant manager meetings.
  • Participate in monthly conference calls with Kimpton Directors of Catering.
  • Participate in local sales blitzes with sales team.
  • Report to Director of Sales & Marketing on monthly PACE reports, Weekly P/L and 30/60/90 day forecasts.
  • Review monthly CS reports to track food and beverage contributions as a percentage of sales.

What You Bring

  • 3+ years of catering sales experience in a similar environment.
  • We are seeking someone with phenomenal sales experience.
  • Savvy when it comes to developing marketing plans!
  • Effectively build good working relationships, communicate and "report out" to both operational divisions (hotel and restaurant).
  • Recent knowledge and use of Delphi is a plus.
  • Ability to work a flexible schedule (days, nights, weekends, holidays as needed).

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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