Associate Director, Global Revenue leads the company's global revenue function and owns the end-to-end revenue lifecycle, including technical revenue accounting, contract review, billing, accounts receivable, collections, cash application, close, reporting, controls, policy, systems, and audit support. The role directly oversees the Revenue Accounting team in Palo Alto (and Offshore resources) and provides functional leadership and support to Accounts Receivable and the global teams in EUAA and AMEA. This leader establishes consistent global processes, ensures accurate and timely financial reporting, and advises business partners on the revenue implications of commercial decisions.
Responsibilities:
Global Leadership and Organization
- Set the global strategy, priorities, operating model, and performance expectations for Revenue Accounting and Accounts Receivable.
- Lead, coach, and develop the Revenue Accounting and Accounts Receivable teams in Palo Alto, including resource planning, goal setting, performance management, and succession planning.
- Provide functional leadership, technical guidance, and operational support to revenue teams in EUAA and AMEA, aligning regional execution with global policies, controls, close calendars, and service standards.
- Serve as the primary global escalation point for significant or complex revenue, billing, credit, collection, and cash application matters.
Revenue Accounting and Commercial Support
- Own the global application of ASC 606 and related U.S. GAAP guidance, including the evaluation of customer arrangements, contract modifications, variable consideration, multiple performance obligations, and new products or commercial models.
- Write technical accounting memos and position papers that support the company's revenue conclusions, accounting policies, and significant judgments. SEC & Technical Team will help with non-standard contract requirements and reviews.
- Partner with Sales, Legal, Business Development, FP&A, Commercial Operations, and other stakeholders to evaluate proposed contract terms and explain their accounting, operational, and reporting implications.
- Provide technical accounting guidance during deal structuring and contract negotiations while protecting accounting integrity, operational scalability, and compliance requirements.
- Lead the revenue readiness assessment for new products, markets, channels, acquisitions, and other business initiatives, including process, system, data, control, and staffing requirements.
Accounts Receivable and Order to Cash
- Direct the global Accounts Receivable function, including customer invoicing, credit management, collections, cash application, dispute resolution, aging management, bad debt assessment, and customer account reconciliations.
- Establish global credit and collections policies, approval authorities, escalation protocols, performance measures, and reporting that support disciplined working capital management and effective customer experience.
- Monitor accounts receivable aging, collection trends, unapplied cash, billing exceptions, credit exposure, and other key indicators; require timely corrective action and communicate significant risks to Finance leadership.
- Partner with commercial and operational teams to resolve root causes of billing and collection issues and improve the accuracy, timeliness, and scalability of the order-to-cash process.
Close Reporting Controls and Audit
- Own the global month-end, quarter-end, and year-end close for revenue and accounts receivable, including journal entries, reconciliations, reserves, fluctuation analysis, management reporting, and close certification.
- Ensure complete and accurate revenue and accounts receivable reporting across entities and regions, with clear ownership, consistent cutoffs, and timely resolution of exceptions.
- Maintain the global Revenue Accounting Policy and Credit and Collections Policy and ensure that regional procedures remain current and consistent with those policies.
- Design, maintain, and evaluate internal controls over revenue and accounts receivable, remediate deficiencies, and support the company's SOX compliance program where applicable.
- Lead global audit support for revenue and accounts receivable, coordinate responses and evidence across regions, and serve as the principal point of contact for external and internal auditors on these areas.
Forecasting Systems and Process Improvement
- Partner with FP&A to support revenue forecasting, pricing models, and revenue assurance for new products and complex arrangements, including CDx deals.
- Own the revenue and accounts receivable requirements for Oracle and other relevant systems, including system implementations, integrations, master data, reporting, testing, and process changes.
- Develop and monitor global performance measures for close quality, billing timeliness, collections, cash application, aging, control execution, and issue resolution.
- Drive process improvement and automation across the global revenue lifecycle, standardizing work where appropriate while addressing valid regional requirements.
- Communicate significant revenue results, judgments, risks, trends, and operational issues clearly and promptly to Finance leadership and other stakeholders.
Qualifications:
- Bachelor’s degree in accounting or finance.
- CPA license required.
- Ten or more years of progressive accounting experience in public accounting and/or industry, including substantial experience in revenue recognition and leadership of accounting teams.
- Deep knowledge of ASC 606, U.S. GAAP revenue recognition, accounts receivable accounting, and related financial reporting and internal control requirements.
- Demonstrated experience leading global or multi-region revenue operations and working effectively across locations, cultures, and time zones.
- Experience overseeing billing, credit, collections, cash application, and accounts receivable close processes.
- Experience with Oracle or a comparable enterprise resource planning system and with finance transformation, system implementation, or automation initiatives.
- Ability to analyze complex contracts and business models, reach well-supported accounting conclusions, and communicate those conclusions clearly to technical and nontechnical audiences.
- Strong people leadership, organizational, analytical, and project management skills, with the judgment to prioritize competing demands and meet close and reporting deadlines.
- Ability to influence and collaborate at all levels of the company, including with Sales, Legal, Business Development, FP&A, Commercial Operations, Internal Audit, and external auditors.
AI & Digital Fluency
- Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work.
Hybrid Work Model:This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.
Primary Location: Palo Alto, CA
Primary Location Base Pay Range: $176,400 - $242,550
Other US Location(s) Base Pay Range: $149,940 - $206,168
If the role is performed in Colorado, the pay range for this job is: $158,760 - $218,295
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.