Job DescriptionPurposeAbbVie is seeking a strategic, collaborative and execution-focused leader to oversee and grow our global volunteering portfolio, engaging employees across 60+ countries in meaningful community impact opportunities.
The Associate Director, Employee Engagement & Impact will lead our efforts to increase employee participation in volunteering and community impact programs, delivering exceptional volunteer experiences, strengthening nonprofit and strategic partnerships, and ensuring operational excellence across AbbVie's global volunteering ecosystem.
This role is responsible for advancing employee engagement through the design, implementation, and continuous growth of enterprise-wide volunteer programs. The Associate Director will drive measurable increases in participation, strengthen employee and nonprofit partner engagement, leverage technology and analytics to improve program effectiveness, and help scale a best-in-class global employee volunteering ecosystem that advances community impact objectives and AbbVie's culture of service.
The successful candidate is able to combine operational excellence with developing long-term employee engagement strategies and thrive in a highly collaborative, matrixed environment.
Key Responsibilities Employee Engagement & Impact Strategy
- Lead the evolution and execution of AbbVie's global employee volunteering portfolio.
- Establish annual engagement goals, participation targets, and success measures aligned with AbbVie's priorities.
- Identify opportunities to increase employee participation across geographies, functions, and employee populations.
- Monitor industry trends and innovative practices to continuously strengthen AbbVie's employee impact offerings and experiences.
- Develop and maintain strategic relationships with nonprofit organizations, community partners, vendors, and service providers.
- Collaborate with internal functions including Communications, Human Resources, Operations, BTS, Legal, Compliance, and regional affiliate teams.
Global Program Delivery
- Lead the planning, execution, and continuous improvement of AbbVie's global volunteering portfolio, including Week of Possibilities and year-round employee engagement initiatives.
- Ensure programs are delivered consistently, efficiently, and with measurable community impact.
- Partner with affiliates and internal stakeholders to scale participation while maintaining flexibility for local needs.
- Recommend new opportunities that respond to employee interests and evolving community priorities.
Employee Experience & Participation Growth
- Design meaningful experiences that make volunteering easy, accessible, and rewarding for employees worldwide.
- Gather employee feedback and participation insights to improve program effectiveness and user experience.
- Serve as a trusted advisor to leaders seeking to leverage volunteering and community engagement as part of team culture and employee engagement efforts.
Operational Excellence & Governance
- Oversee global volunteer platform governance, operational processes, reporting standards, and program administration.
- Ensure data integrity, compliance, and accurate tracking of participation and impact metrics.
- Manage vendor relationships and drive ongoing process improvement initiatives.
- Create scalable resources, tools, and governance structures that improve efficiency and employee satisfaction.
Measurement, Reporting & Executive Communications
- Analyze engagement data, participation trends, and impact outcomes to inform strategy and decision making.
- Develop executive presentations, dashboards, and reporting for senior leaders and governance bodies.
- Translate data and results into compelling narratives that demonstrate employee and community impact.
- Measure program effectiveness and identify opportunities for continuous improvement and growth.
QualificationsEducation and ExperienceRequired
- 10 years of progressive experience in employee engagement or corporate volunteering programs, nonprofit leadership, community engagement, corporate philanthropy, or related functions.
- Bachelor's degree in Communications, Business Administration, Public Policy, Nonprofit Management, Human Resources, Corporate Responsibility, or a related field.
- Demonstrated success managing large-scale employee volunteering programs involving multiple business functions, geographic regions, external nonprofit partners, and executive stakeholders.
- Proven track record of growing employee volunteering programs year-over-year through strategic planning, stakeholder influence, technology optimization, and data-driven program management.
- Demonstrated ability to influence cross-functional stakeholders and drive alignment without direct authority in highly matrixed environments.
- Experience leading external vendor relationships and technology platforms that support employee engagement and volunteering (e.g. Benevity, YourCause, Cybergrants, etc.)
- Strong analytical capabilities with experience using participation data, engagement metrics, reporting dashboards, and trend analysis to evaluate program effectiveness and inform leadership decisions.
- Proven project and portfolio management skills, including oversight of multiple concurrent initiatives, budgets, vendors, timelines, and stakeholder expectations.
- Exceptional written, verbal, and presentation communication skills with experience developing executive-facing communications and strategic recommendations.
- Demonstrated success driving continuous improvement, innovation, and operational excellence within employee engagement or social impact programs.
Preferred
- Understanding of international volunteer program infrastructure, country-specific volunteering practices, charitable regulations, and affiliate engagement models.
- Familiarity with CSR, ESG, corporate citizenship, and social impact reporting frameworks.
- Experience partnering with HR technology, IT, and vendor teams to support employee demographic integrations, organizational hierarchy updates, data governance, user provisioning, and reporting accuracy.
- Fluency or professional working proficiency in one or more additional languages.
- Ability to travel as needed to support employee engagement initiatives, partner meetings, and key enterprise events.
Additional InformationApplicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
