Novartis Pharmaceuticals

Associate Director, Delivery Enablement

Novartis Pharmaceuticals$145K — $270K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or MBA in a related field required
  • 5+ years experience in Commercial Operations, Sales, or Marketing in pharmaceutical/biotech/consulting settings
  • Expertise in marketing technologies, CRM platforms, and compliant digital workflows
  • Experience managing end-to-end marketing strategy and execution including campaign planning
  • Proficient in managing brand budgets and vendor financial compliance
  • Knowledge of MLR standards for effective marketing execution
  • Strong cross-functional stakeholder management abilities

Responsibilities

  • Drive delivery excellence through integrated marketing planning and agency collaborations
  • Implement strategies for creative effectiveness and operational efficiency
  • Act as a change agent to embed new standards across stakeholders
  • Resolve execution roadblocks as the primary operational partner
  • Coordinate with internal teams to operationalize platforms and strategies
  • Lead end-to-end execution of marketing plans ensuring timely high-quality delivery
  • Monitor agency performance and financial operations to maintain KPIs and budget compliance

Benefits

  • Comprehensive health, life, and disability insurance
  • 401(k) plan with company contribution and matching
  • Generous paid time off including vacation and personal days
  • Holidays and various other leave options
  • Performance-based cash incentive and eligibility for annual equity awards
Full Job Description
Job Description Summary
#LI-Hybrid
If you thrive at the intersection of strategy, execution, and impact, this is your opportunity to shape how marketing comes to life. As an Associate Director, Delivery Enablement at Novartis, you will be the driving force behind operational alignment, delivery excellence, and continuous improvement-ensuring seamless end to end marketing planning and campaign execution across multiple brands or a Therapeutic Area. Serving as the trusted operational partner across Marketing, Finance, Procurement, IT, and centers of excellence, you'll translate insights into smarter processes, stronger performance, and measurable results that elevate the entire marketing organization.

This position will be located in East Hanover, NJ and will not have the ability to be located remotely. This position will require up to 5% travel as defined by the business (domestic and/or international).

Job Description

Key Responsibilities:
  • Drive delivery excellence across assigned brands through integrated marketing planning and collaborative agency partnerships.
  • Implement creative effectiveness and operational efficiency strategies that accelerate campaign execution and business impact.
  • Act as change agent to embed new processes, standards, and ways of working across internal and external stakeholders.
  • Serve as the primary operational partner, proactively resolving execution roadblocks and addressing marketing operations needs.
  • Collaborate with Content Lab, MarTech, and Marketing Operations to operationalize platforms, processes, and creative strategies.
  • Lead end-to-end marketing plan execution, ensuring on-time, high-quality delivery aligned with strategic objectives.
  • Oversee scope, financial operations, and agency performance, ensuring clear deliverables, KPI adherence, and budget discipline.


Essential Requirements:
  • Bachelor's degree or MBA in a related field is required
  • Minimum of five years of experience in Commercial Operations, Sales, or Marketing, with cross-functional leadership experience in pharmaceutical, biotechnology, or consulting/agency settings, and demonstrated knowledge of pharmaceutical marketing technologies, CRM platforms, and compliant digital workflows.
  • Led and implemented Commercial and/or Marketing Operations best practices, process, operating models & technology platforms standards for efficient operation in the pharmaceutical or consumer industry
  • Proven track record in managing end-to-end marketing strategy and plan execution including campaign planning/execution, content development, approval deployment and optimization
  • Experience in managing brand budgets and vendor financial compliance with defined standards and process
  • Thorough knowledge and implementation experience of MLR standards and process to successfully support marketing execution
  • Demonstrated experience in a networked organization with a high degree of cross-functional stakeholder management
  • Experience in managing agencies, vendors, and third-party partners to drive process change, accountable for projects delivered on time, within budget while ensuring quality


Desirable Requirements:
  • Experience leading change management initiatives and driving adoption of new processes, standards, and operating models.
  • Experience supporting or operating within a center of excellence model for marketing operations, content, or digital enablement.


Novartis Compensation Summary:

The salary for this position is expected to range between $145,600 and $270,400 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Salary Range
$145,600.00 - $270,400.00

Skills Desired
Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Market Research, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Team Leadership, Waterfall Model

About Novartis Pharmaceuticals

Novartis International AG is a Swiss multinational pharmaceutical company based in Basel, Switzerland. It is one of the largest pharmaceutical companies by both market capitalization and sales. Novartis manufactures and markets a wide range of pharmaceuticals, including prescription drugs and over-the-counter medications. The company's products are used to treat a variety of medical conditions, including cancer, heart disease, and respiratory disorders. Novartis also has a strong presence in the generic drug market, with its Sandoz division producing a wide range of generic drugs. The company is committed to research and development, with a focus on developing innovative treatments for unmet medical needs.
Learn more about Novartis Pharmaceuticals
Size
110,000 employees
Market Cap
$219.9 billion
Industry
Net Income
$8 billion
Founded
1996
5 Year Trend
+1.4%
Revenue
$49.8 billion
NASDAQ

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