Royal Bank of Canada

Associate Director, Credit Controls & Transformation

Royal Bank of Canada$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years' experience in Governance, Controls, Program Delivery, or Risk environment
  • Deep understanding of credit risk model lifecycle and model risk governance practices
  • Demonstrated leadership in large-scale finance/risk/regulatory programs
  • Strong verbal and written communication, influencing, and stakeholder management skills
  • Ability to navigate ambiguity and drive continuous improvement
  • Experience liaising with internal/external auditors, operational risk teams, and regulatory compliance
  • Proficient in Microsoft Office applications and collaboration tools like Confluence and Jira

Responsibilities

  • Lead or assist in monthly issues & controls reporting process
  • Maintain project artifact documentation and monthly initiative reporting
  • Collaborate with CCT team to design automated CMM initiative tracking
  • Coordinate regulatory correspondence related to CMM
  • Advise CMM leaders on control deficiencies and corrective actions
  • Act as primary Relationship Manager with key stakeholders
  • Monitor progress of change initiatives and report on risks and issues

Benefits

  • Comprehensive Total Rewards Program
  • Development support from leaders through training and coaching
  • Opportunity to work with a dynamic, collaborative team
Full Job Description
Job Description

What is the opportunity?

The Credit Controls and Transformation (CCT) team is a part of the Credit Modeling and Methodology (CMM) group within RBC Group Risk Management. The CCT team maintains the governance framework within CMM as well as the program delivery structure across the department, covering 70+ credit risk models. This includes:
  • Responsibility over the maintenance of all controls including any changes or enhancements
  • Comprehensive reporting and tracking of all CMM compliance issues (audit, operational risk, model risk, etc.)
  • Driving and delivering on CMM initiatives through change management strategies, planning and sound program management
  • Actively pursuing opportunities where controls, project delivery and process improvements can be made.


The Associate Director will aid and/or lead these activities across CMM, under guidance of the Director, Credit Controls & Transformation. This role combines deep governance and controls expertise with strategic project management and transformation leadership. It also requires continuous interaction with other groups, senior management and external stakeholders in a fast-paced environment.

Given the nature of the work, the opportunity to learn and grow is significant. You will have the opportunity to identify areas of continuous improvement in complex processes including Credit Risk Modelling, Reporting and Governance, IFRS 9 Allowance for Loan Losses and Enterprise-Wide Stress Testing.

What will you do?

Governance & Reporting
  • Lead or Assist in the monthly issues & controls reporting process; working closely with the Model Risk Governance team to ensure consistency while highlighting issue or control developments which require escalation or senior leadership attention
  • Lead or assist in maintaining project artifact documentation (i.e., Issues, Risks, Assumptions, Dependencies etc.) and CCT's monthly project initiative reporting.
  • In collaboration with other CCT team members, build and design an automated end-to-end CMM initiatives, controls, issues and resource planning view which informs CMM senior management.
  • Assist in coordination activities for all regulatory correspondence related to CMM matters
  • Contribute to the implementation of enhancements to the Credit Models Governance Committee (CMGC) meeting process


Stakeholder Management
  • In coordination with CMM control performers (model development teams), lead discussions with internal / external auditors and 2LoD control testing teams to ensure smooth control testing cycles (including SOX testing) and efficient use of time.
  • In the event of identified control deficiencies (either self-identified or identified by the 2nd or 3rd line of defense), aid in advising CMM leaders on understanding the significance and severity of the deficiency, identifying root causes, and recommend corrective actions.
  • Act or assist as the primary Relationship Manager to ensure connectivity with key stakeholders (Modelers, Validators, Auditors, and others)


Program Delivery
  • Aid in the management or monitoring of the progress of change initiatives/projects, including impacts to strategic approaches, methodologies, processes and core programs.
  • Maintain and coordinate project plans, requests, and workshops across CMM to minimize request duplication and ensure efficiencies are achieved.
  • Identify, manage, and prioritize risks and issues within the initiatives (both production and change initiatives), problem-solve and implement solutions, and escalate on a timely basis.
  • Provide a controls and governance perspective on CMM model development initiatives, ensuring that key governance checkpoints are performed and adhered to


What do you need to succeed?

Must-have
  • 7+ years' experience in a Governance, Controls, Program Delivery and/or Risk environment
  • Deep understanding of credit risk model lifecycle (development, validation, monitoring, remediation) and model risk governance practices
  • Demonstrated leadership ability in large-scale finance / risk / regulatory programs within the financial sector (banking, investment, insurance, trust) rolling out agile practices, tools and frameworks.
  • Strong communication (both verbal and written), influencing and stakeholder management skills
  • An exceptional ability to learn quickly and navigate through ambiguity to achieve high business results and drive continuous improvement.
  • Proven ability and experience liaising with internal and external auditors, operational risk teams and regulatory compliance.
  • Highly skilled at facilitation, information gathering, and building strong relationships
  • Familiarity with the Enterprise Issue Management System, Archer and MetricStream
  • Proven team player with a collaborative mindset
  • Proficient using Microsoft Office applications including intermediate level Excel skills.
  • Experience working with collaboration tools such as Confluence, Jira, Webex Teams and Planview.


Nice-to-have
  • CPA designation (preferred)
  • PMP and/or PgMP certification
  • Agile/Scrum Certification(s)
  • Advanced knowledge and working experience with data visualization using tools including Tableau or other similar type tools.


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program
  • Leaders who support your development through training and coaching
  • Work with a dynamic, collaborative team with ability to make a difference.


Job Skills
Agile Management, Audit Controls, Controls Management, Governance Controls, Governance Framework, Governance Management, Governance Models, Key Control, Model Governance, Project Coordination, Project Management, Project Planning, Sarbanes Oxley (SOX) Control

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-24

Application Deadline:

2026-07-15
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

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At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

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At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

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We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

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Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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