Associate Director - Client Growth Partner (BFSI)

Nagarro

$160K — $200K *
US-AnywhereRemote in Boston, MA
Finance & Insurance
15+ years of experience
Job Overview by Ladders

Qualifications

  • 20+ years of experience in key account leadership or similar roles with extensive account expansion history.
  • Ability to engage and build relationships with client CIOs, CTOs, CDOs, and business leaders.
  • Fluency in AI within an industry context, capable of discussing AI transformation.
  • Strong deal shaping and commercial acumen with a proven ability to construct business cases.
  • Experience in procurement and legal negotiations.
  • Collaborative approach, successfully working with engineering teams to earn trust and support.
  • Demonstrates low ego and high accountability.

Responsibilities

  • Drive double-digit year-over-year growth for assigned key accounts.
  • Collaborate on account planning with the Custodian of Client Success to meet revenue targets.
  • Shape and influence the CXO agenda to align with Nagarro's offerings.
  • Work closely with AI for Change advisors and capability leads to secure strategic placements within accounts.
  • Obtain and maintain public testimonials and client references regarding Nagarro's service quality.

Benefits

  • Flexible working model with 1-2 days in office.
  • Opportunity to influence AI transformation at the strategic level within large organizations.
  • Access to a network of high-profile CXOs and industry leaders.
  • Work in a collaborative environment that values your contributions and insights.
Full Job Description
Job Description

Mission
  • A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts.
  • Will position Nagarro with CXOs as the strategic partner for AI transformation.
  • Will systematically expand the breadth and depth of the engagement.

Outcomes
  • Grow assigned portfolio:
    • Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
    • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
    • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 20 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case.
  • Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support.
  • Low ego, high accountability.


Additional Information

Working Modal: 1-2 days in office

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