Job DescriptionInfosys is seeking an Associate Manager of Client Services. The Associate Manager-Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Engagement / Sr Engagement / Group Manager of Client Services) to build an account plan and is responsible for client management based on the account plan.
Typically, the AMCS handles a single account / group of accounts / part of a large account with a P&L of $10M.
Role Description:• Client relationship management and business development: manage client relationships, build and nurture a portfolio ~ $10M or more, owns the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions
Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and a minimum 7 years of experience, with strong sales/relationship management/account management experience
• Significant client relationship / project management experience
• Experience serving / working for Publishing / Information Services industries. This includes Book Publishers, Newspapers, Domain specific Information providers (such as Legal, Financials, Risk Management)
• Track record of interacting and building relationship with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• U.S. citizenship or permanent residency is required, we are not able to sponsor this position at this time
Preferred Qualifications:• Good understanding of industry specific business issues and drivers. Content processing value-chain in Publishing/Information Services
• Global Delivery Model experience
• Experience managing large multi-location engagement teams
• Track record as an Account Manager / Client Partner in a rapidly growing client relationship
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
