Clear Street

Associate - Client Onboarding

Clear Street • $95K — $110K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of experience in Client Onboarding within related fields such as Equities Prime Brokerage or Futures Clearing.
  • Proficient in maintaining client relationships through various market cycles and product changes.
  • Strong team collaborator, open to feedback, and capable of operating autonomously when necessary.
  • Basic understanding of FINRA and SEC regulations for client onboarding in Prime Brokerage.
  • Familiar with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements for institutional clients.
  • Some experience with KYC due diligence processes and risk assessments under guidance.
  • Willingness to learn and use screening tools like WorldCheck and CLEAR for KYC reporting.

Responsibilities

  • Collaborate with multiple departments including sales, trading, and compliance on client onboarding processes.
  • Develop and maintain strong relationships with institutional clients such as hedge funds and asset managers.
  • Shape and refine the client onboarding and offboarding processes within a new team structure.
  • Conduct periodic refreshes of client KYC information to ensure compliance with regulatory standards.
  • Assist with initial due diligence including information gathering and risk assessments under senior oversight.
  • Perform manual research tasks to support full end-to-end KYC reporting.
  • Contribute to a collaborative team environment focused on improving the client onboarding experience.

Benefits

  • Competitive compensation packages and company equity.
  • 401k matching and gender-neutral parental leave.
  • Comprehensive medical, dental, and vision insurance.
  • In-office perks such as lunch stipends and fully stocked kitchens.
  • Regular team-building events including happy hours.
  • Dynamic workplace culture that prioritizes collaboration and diversity.
Full Job Description
The Role:As a client onboarding associate you will be partnering with sales and trading, futures clearing, investment banking, securities finance, trade support, client service, legal and compliance on all facets of the client life cycle including client onboarding, new account openings, periodic refresh and client offboarding.

The Team:You will work in a fast-paced environment with a collaborative team of highly accomplished industry veterans. The client onboarding team was established in late 2021 and sits on the frontlines of Clear Street--building relationships with clients and providing a best in class onboarding experience for institutional clients including hedge funds, asset managers, market makers and family offices. Given that this team is relatively new, you'll have the opportunity to shape how the onboarding, maintenance, and offboarding process works at Clear Street.

Requirements:
  • You have 2-3 years of experience in Client Onboarding, ideally within Equities Prime Brokerage, Futures Clearing, or Security-Based Swaps.
  • You are client focused and understand how to maintain relationships through various market cycles and product innovations.
  • You are a strong team player, open to feedback, and comfortable working in a collaborative environment across different teams and levels, operating autonomously when required and as a team player when working on strategic initiatives, project demands occur or workload increases.
  • You have a basic understanding of FINRA and SEC regulatory requirements related to customer onboarding in Prime Brokerage and Security-Based Swap Dealer environments.
  • You are familiar with the core Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements applicable to institutional clients such as hedge funds, asset managers, proprietary trading firms, and family offices. This includes exposure to BSA, USA PATRIOT Act, and FinCEN regulations.
  • You have some experience assisting with KYC due diligence processes, including information gathering, initial risk assessments, and identifying issues for escalation under the guidance of senior team members.
  • You have been exposed to, or are willing to learn, how to use screening tools such as WorldCheck and CLEAR, and perform basic manual research tasks in order to perform full end to end KYC reports.
  • You are familiar with or open to learning how to conduct periodic KYC refreshes for existing clients, ensuring timely updates and continued compliance with regulatory standards.
  • You are motivated by the opportunity to work in a fast-growing, innovative environment, and are excited to support a modern prime broker focused on improving the client onboarding experience.


We Offer:

The Base Salary Range for this role is $95,000-$110,000. This range is representative of the starting base salaries for this role at Clear Street. Where a candidate falls in this range will be based on job related factors such as relevant experience, skills, and location. This range represents Base Salary only, which is just one element of Clear Street's total compensation. The range stated does not include other factors of total compensation such as bonuses or equity.

At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. As such, we are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.

Our top priority is our people. We're continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse - in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer.

About Clear Street

Clear Street is a financial technology company that provides banking services to businesses. Clear Street offers a variety of financial products, including checking accounts, savings accounts, and debit cards. Clear Street's platform allows businesses to manage their finances online, with features such as real-time payments and automated accounting. Clear Street was founded in 2018 and is headquartered in New York City.
Learn more about Clear Street
Size
50 employees
Industry
Net Income
-$1 million
Founded
2018
Revenue
$10 million

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