About the RoleThe Strategy & Operations Associate role is for self-motivated, curious, and ownership-minded individuals who think through a customer-first lens, thrive on solving complex problems using data, collaborate across all levels of the organization, and execute their ideas efficiently.
The candidate will be a key contributor to the Consumer Experience team, primarily responsible for building the in-app merchandising experience for strategic bets across DoorDash Canada. The scope will include supporting key campaigns by creating the right experiences and strategies for customer growth, leveraging data to optimize existing and new initiatives. Success will be measured on the ability to support and hit OKRs as they relate to the above.
This role will be part of the Customer Growth team and report to the Strategy & Operations Manager.
You're excited about this opportunity because you will...- Build - You are excited to work on something that hasn't been done before. Your job will include building experiences and launching plans from the ground up.
- Strategize - Develop DoorDash's path to excellence using first principles & empathy, identify trends that emerge and know when to double down and when to try something new.
- Experiment - Use data to run tests on everything from promotional campaigns to new in-app creative assets.
- Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. Continuously seek new improvements that can be made to the experience leveraging performance data.
- Collaborate - Work with a variety of teams including marketing, merchant, product, engineering, finance and analytics to execute on plans.
We're excited about you because...- You thrive both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues & processes to drive continuous improvement
- You are a self-starter who is biased towards action and excels in a fast-paced environment and evolving business
- You are comfortable with ambiguity and bring structure, organization, and focus to your work and cross-functional teams, including product, marketing, finance, and legal
- You are a problem solver and can identify the core problem and determine hypotheses with proposed solutions
- You are comfortable using SQL to analyze data and create new data tables, are able to build dashboards to track key metrics, and can build high-level financial models
- You have 2+ years of experience in strategy, operations, product, digital marketing, growth, investment banking, consulting or other related areas
Nice to Haves- You have experience using Figma/ Adobe After Effects to develop creative assets
- You have experience using Claude Code
CompensationActual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.
$86,500-$108,000 CAD
