Job DescriptionThis is an opportunity, you'll own end-to-end visual storytelling across campaigns and experiences-setting the creative direction, leading photo shoots, and building scalable design systems that bring clarity, consistency, and energy to one of the most visible brands in financial services.
As an Art Director / Graphic Designer on the Brand, Creative team, you'll concept and produce brand-defining creative that helps JPMorganChase show up clearly and consistently across touchpoints. You'll design and refine assets across channels (digital, social and print), contribute to scalable visual systems, and collaborate with partners across marketing, product, and creative from brief through delivery. You'll also lead photoshoots and social productions end-to-end-setting the visual approach, building shot lists, directing talent on set, and overseeing selects/retouching to ensure the final imagery meets brand standards. This role is built for a creative with strong craft and judgment who can balance ambition with precision, speed, and consistency at enterprise scale.
Job responsibilities- Direct photoshoots and social productions: Develop shot lists, visual direction, partner with producers, photographers, and directors, direct talent on set, oversee selects and retouching and edits.
- Build, evolve, and maintain visual identity systems and toolkits that enable consistent execution across partnership assets and channels.
- Develop and execute creative concepts and designs across card design, packaging, email, print collateral, publication, and other partnership-related applications.
- Apply advanced typography, color theory, layout, and photography direction to produce elevated, engaging work.
- Collaborate with cross-functional partners to solve design challenges, align on objectives, and deliver cohesive creative outcomes.
- Present and clearly articulate design decisions, rationale, and brand standards to team members and stakeholders.
Required qualifications, capabilities and skills- 3-5 years of creative agency experience in graphic design, brand design, or visual communication design.
- Bachelor's degree in design, visual arts, or a related field (or equivalent professional experience).
- Portfolio showing strong design fundamentals and range across multi-channel deliverables (digital, print, and presentation work).
- Proficiency in Adobe Creative Cloud and Figma, including efficient file setup and organized working practices.
- Strong command of typography, layout, hierarchy, composition, and image-making/selection.
- Demonstrated ability to work within (and help maintain) brand guidelines, templates, and design systems.
- Comfort partnering cross-functionally and communicating clearly in critiques, reviews, and stakeholder conversations.
- High attention to detail with strong quality control-from concept through final production files.
- Ability to manage multiple projects simultaneously with solid prioritization and time management.
- Interest in experimenting with and adopting AI-enabled tools/workflows to support design exploration and execution.
Preferred qualifications, capabilities and skills- Experience designing for large, complex organizations or multi-brand environments with multiple stakeholders and approval paths.
- Working knowledge of animation/motion design-able to concept and/or produce simple animations for digital and social (e.g., kinetic type, transitions, logo/brand moments), with experience in tools like After Effects (or equivalent) a plus.
- Experience contributing to or evolving design systems, templates, toolkits, or scalable visual frameworks.
- Ability to art direct or collaborate on imagery/illustration, including selecting, commissioning, or guiding assets when needed.
- Comfort partnering with external agencies, freelancers, or production vendors to deliver work on time and on brand.
- Interest in exploring new tools and workflows (including AI-enabled) to improve efficiency and creative output.
Additional information- Opportunity to work on iconic brands and high-impact projects.
- Collaborative, creative, and fast-paced team culture.
- Commitment to professional growth and innovation.
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
