Associate Director

Verizon Connect (VZConnect) is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive.

As a SaaS leader, we know our talent is the most important component to our success.  We hire top talent and empower them to do their best work.  As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

What you’ll be doing

You will play a lead role in identifying and creating new products/offerings for our Connected Devices product line and launching those products to customers and the Verizon Connect organization.  You will work with key stakeholders across cross functional teams and work with customers to create strategic prioritization to add value to our customers to ease customer pain points as well as look for opportunities to drive innovation and revenue.Senior Product Manager

Verizon Connect (VZConnect) is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.What you’ll be doing

You will play a lead role in identifying and creating new integrated product solutions focused on leveraging APIs, ecosystems of data, Artificial Intelligence, and machine learning capabilities, with an emphasis on serving Enterprise customers. You will work with key stakeholders across cross functional teams and partner with Enterprise customers to strategically prioritize product offerings that add significant value, ease customer pain points, and drive innovation and revenue.

Key Responsibilities

• Create a roadmap and strategy for a global range of APIs, data and AI products, including integrated product solutions, machine learning models, and intelligent data services.

• Create financial analysis and business cases to justify business investments and develop 3-5 year vision.

• Excellent verbal and written skills to work cross functionally within the organization as well as serve as a technical stakeholder for assessing prospect and customer opportunities and needs

• Lead competitive & market analysis to benchmark product opportunities.

• Define product requirements & backlog based on agile best practices.

• Partner with product, UX and technology teams to align on direction & create best in class user experience.

• Collaborate with stakeholders to create cohesive and aligned roadmaps and customer experiences.

• Partner with product, support, marketing, sales, and operations to lead the launch and release planning. Lead documentation & Sales and Support training.

• Gather customer/user feedback, run advisory sessions and measure/ manage NPS post launch.

• Continually provide vision and direction to your team and stakeholders

• Manage multiple priorities in a fast-paced and changing environment.

You'll need to have:

• Six or more years In Product Management or related field.

• Three or more years working directly with the customer on customer facing products.

• Five or more years of working closely with Engineering and UX/ Design teams.

• Bachelor’s degree or four or more years of experience.

• Experience working on SaaS and Mobile products.

Even better if you have one or more of the following:

• MBA.

• Experience building and managing production-level AI/Machine Learning products or services.

• Experience defining, launching, and managing external-facing APIs, data ecosystems, and integrated product solutions for Enterprise customers.

• Experience with analytics, reporting and BI systems integration

• Excellent interpersonal, communication, presentation, and writing skills.

• Experience with design thinking approaches

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.